Operations Manager

Job Description

Job Description

Operations Manager The Joint Chiropractic

Location: Gadsden / Oxford, AL (with regular travel to Birmingham, AL clinics)
Company: The Joint Chiropractic

About Us

The Joint Chiropractic is reinventing access to chiropractic care by making quality healthcare more affordable and convenient. As one of the fastest-growing healthcare companies, we are committed to improving quality of life through routine and affordable chiropractic care.

We are seeking a dynamic Operations Manager to oversee multiple chiropractic clinics in the Birmingham market. This individual will be responsible for ensuring operational excellence, driving financial performance, leading high-performing teams, and delivering an exceptional patient experience.

Position Summary

The Operations Manager is accountable for the overall performance and success of assigned clinics. This role will oversee day-to-day operations, implement business strategies, and provide leadership to ensure clinics meet or exceed organizational standards and objectives.

Key Responsibilities

• Direct and oversee daily operations across multiple clinic locations.
  
  
• Recruit, hire, train, and develop clinic staff to ensure operational effectiveness.
  
  
• Partner with Doctors of Chiropractic and Clinic Directors to align clinical and business goals.
  
  
• Monitor key performance indicators (NPs, conversion rates, attrition, retention, and revenue) and implement action plans for improvement.
  
  
• Manage budgets, financial reports, and cost controls to meet profitability targets.
  
  
• Ensure compliance with company policies, industry standards, and state/federal regulations.
  
  
• Develop and execute local marketing and community engagement initiatives to drive patient acquisition and retention.
  
  
• Foster a culture of excellence in patient care and customer service.
  
  
• Conduct regular staff evaluations, performance reviews, and coaching sessions.
  
  
• Identify opportunities for operational improvement and implement best practices.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred.
  
  
• 3–5 years of multi-unit management experience, ideally within healthcare, retail, or customer service industries.
  
  
• Demonstrated success in leading teams and driving business performance.
  
  
• Strong financial acumen and analytical skills.
  
  
• Exceptional leadership, communication, and organizational abilities.
  
  
• Proficiency in Microsoft Office Suite; experience with practice management systems a plus.
  
  

What We Offer

• Competitive salary and performance-based incentives.
  
  
• Paid time off and holidays.
  
  
• Career growth opportunities with a rapidly expanding national brand.
  
  
• Supportive, mission-driven work environment.
  
  

Join Us

If you are a results-oriented leader with a passion for healthcare and operational excellence, we invite you to apply and be part of our mission to improve lives through routine and affordable chiropractic care.

Apply today and help us make a difference in the Birmingham community.

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