IT/Cyber Systems Administrator

Overview: We are seeking a dedicated and knowledgeable IT/Cyber Systems Administrator on a volunteer basis to support and maintain our critical information systems and infrastructure. This role is ideal for an individual passionate about public safety, cybersecurity, and technology, looking to give back to their community by enhancing the digital resilience of emergency services.

Responsibilities:

• Administer and maintain internal IT systems, servers, workstations, and network equipment
• Manage firehouse software platforms (e.g., incident reporting, scheduling, training systems)
• Monitor system performance, troubleshoot issues, and ensure high availability
• Implement and maintain cybersecurity best practices to protect sensitive data
• Manage backups and disaster recovery procedures
• Provide basic IT support to department personnel and assist with training as needed
• Document systems, procedures, and access controls

Qualifications:

• Must be at least 18 years old
• Valid driver's license with a clean driving record
• Must pass a background check and drug screen
• Experience in IT systems administration, networking, or cybersecurity (professional or self-taught)
  
• Familiarity with Windows Server, Active Directory, G-Suite, and Ubiquiti Network equipment
  
• Understanding of cybersecurity principles and risk management
  
• Ability to pass a background check (required for access to sensitive systems)
  
• Strong problem-solving and communication skills
  
• Prior experience with emergency services is a plus but not required

Benefits:

• A chance to support a vital community organization
• Real-world experience in emergency services technology infrastructure
  
• Opportunities to grow your skillset in public safety IT and cyber defense
  
• A flexible volunteer role that works with your schedule
  
• Satisfaction of protecting those who protect your community

Note: This is a volunteer position, and while some jurisdictions may offer stipends or incentives, the primary motivation for serving as a support member is the desire to contribute to public safety and serve the community selflessly.