AR Collector

Job Description

Job Description

Job Summary: The Accounts Receivable Collector is responsible for managing all aspects of the global accounts receivable

process including invoice distribution, collections, communicating to support dispute resolution, ensuring accurate payment

application, and maintaining customer records in order to secure timely payment for products and services billed by Sanmina. This

role demands exceptional attention to detail, strong analytical skills, accuracy in handling financial transactions, and the ability to

manage multiple tasks in a fast-paced environment. Strong interpersonal and communication skills are essential, as well as the

ability to self-manage and work both independently and collaboratively within a team.

Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily.

 Analysis and Prioritization: Assess aging data and prioritize daily activities based on multiple criteria to proactively manage

and follow-up with customers.

 Customer Inquiries: Respond to customer inquiries regarding billing, payment status, and discrepancies, ensuring

professional and timely resolution.

 Learning Agility: Possess strong information retention skills related to company policy and procedure, systems, jargon and

understanding how to correlate customer feedback with our internal codes and processes.

 Dispute Resolution: Research and resolve billing discrepancies and deductions by collaborating with customers and internal

departments.

 Cash and Credit Reconciliation: Apply payments and credits to ensure accurate balancing with customer records in

consideration of company policies, especially in regards to Unclaimed Property laws.

 Plant Sales Team Collaboration: Work closely with internal sales staff to research and resolve billing issues, terms

discrepancies, etc to ensure accurate customer account maintenance.

 Database Maintenance: Ensure the multiple databases used within this role are accurately updated in a timely manner

relevant to the business needs.

 Cash Forecast Support: Input and record data in alignment with customer feedback plus communicating large variances in

the forecast versus what is actually expected.

 Audit Compliance: Record, retain, and present documentation in compliance with policy and audit requirements.

 Special Projects: Perform other duties and participate in special projects as needed.

Education and Experience: The minimum requirements below are representative of the education and experience

required to perform this job successfully.

 A minimum of three years of Accounts Receivable or relative experience, preferably in a manufacturing environment

 High school diploma/GED

 Associate’s degree or higher in accounting, finance, or a related field is a plus.

Qualifications: The qualifications listed below are representative of the knowledge, skills, abilities and attributes required to

perform this job successfully.

 Results oriented with high degree of integrity and strong judgment

 High attention to detail with strong organizational and record keeping skills

 Intermediate knowledge in Excel

 Maintain a “growth mindset” to leverage constructive criticism as a tool for continuous learning and skill enhancement.

 Excellent customer service skills with demonstrated ability to resolve issues tactfully in a timely manner

 Ability to problem solve independently

 Excellent communication skills, both written and verbal

 Ability to work in a fast-paced, time-sensitive environment

 Oracle ERP experience a plus

 Positive attitude and team player that works collaboratively to reach team goals

 Demonstrates initiative by looking for ways to improve efficiency and willingness to take on new tasks

 Strong problem-solving skills to research and resolve disputes or issues promptly.

 Ability to work independently as well as part of a team

 Act with professionalism and discretion when handling confidential financial information