Damage Prevention Coordinator

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of everything we do. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of drive, safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire vision, mission and culture to life:

• We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance
• We collaborate: We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger
• We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs
• We care: We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

Summary

Spire is seeking a Damage Prevention Coordinator. This position will be responsible for investigating, documenting, analyzing, and resolving excavation damages and collecting damage payments from billable parties.

Duties and Responsibilities

• Perform on-site investigations of third-party damages to Company facilities
• Perform on-site investigations of damages by Company crews to utility facilities owned by others
• Document the results of investigations using written and photographic techniques
• Access locate and damage databases and accurately and promptly enter data into damage database
• Resolve damages within established parameters
• Maintain relationships with contract locators working in the service area
• Monitor quality of locates in designated high profile areas to prevent damages ahead of excavation
• Maintain files for future reference and retrieval
• Review, analyze, and make recommendations related to database criteria used in data collection
• Suggest changes in construction practices, operating procedures, and billing
• Provide advice to management on ways to reduce future damages
• Participate in meetings with excavators, utility personnel, public officials, members of the general public, and other interested parties to resolve damage related matters affecting the Company
• Monitor/inspect activities of directional boring excavators working around Company facilities
• Respond to excavator inquiries and perform follow-up collection efforts on billable damages
• Provide expert support in claims/collection cases as needed
• All other duties as assigned

Essential Characteristics and Competencies

• Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives
• Ability to work under pressure and meet tight deadlines
• Ability to adapt in a fast-moving and changing culture
• Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people
• Ability to work independently and manage time effectively to meet individual goals and deadlines
• Ability to work as part of a team and display a positive attitude

Supervisory Responsibilities

Required Education (certifications, licenses)

• Bachelor’s degree in Engineering, related technical area or equivalent experience
• Valid driver’s license

Required knowledge, skill and abilities

• 2 years of relevant operations, construction, inspection, investigation, or claims experience
• Utility locate experience preferred
• Ability to demonstrate and master the core competencies applicable for this role within the organization
• Ability to lead by example in support of the Company’s essential characteristics and values: Strong Ethics and Integrity, Dedication to a Safe Work Environment, Commitment to a Diverse Workforce that recognizes and respects every individual’s unique skills and perspectives
• Knowledge of OSHA, DOT, PSC regulations and other state and local codes relative to field operations
• Communication and presentation skills including proficient use of Microsoft Office Word and PowerPoint
• Ability to handle confidential information in a discrete manner

Physical demands, environment and schedule

• Typically, Monday through Friday
• A combination of normal office conditions, outdoors exposed to all weather conditions and in areas exposed to loud audible noises

Posting Requirements

Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer.

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.