ADA Officer

Job Description

Job Description

We are seeking a detail-oriented and knowledgeable ADA Eligibility Officer (Part-Time) to join a great company in the Birmingham area. This role will provide direction and services necessary to meet compliance with all state and federal disability legislation and regulations.

Part Time Hours: Monday-Friday 8:30am-2:30pm (24 hours a week)

Pay: $19.00/hr

Responsibilities for the ADA Eligibility Officer (Part-Time):

• Determines applicant eligibility for Americans with Disabilities Act (ADA) complimentary paratransit service in accordance with ADA law.
• Conducts interviews with applicants, interacts with various medical and service providers, researches requests, and renders determinations regarding eligibility for services.
• Develops, updates, and maintains all ADA materials, documents, policies and procedures.
• Regularly submits ADA paratransit changes as it relates to services offered to the Communications department to update the website.
• Records, maintains and prepares documented minutes of applicants/customers hearings and/or meetings.
• Schedules appeals and hearings. Prepares background information for appeals panel, and provides staff support at hearings.
• Responsible for monitoring and tracking ADA complaints and grievances.
• Maintains customer database, filing systems and support procedures required to ensure accuracy of customer information.
• Develops and maintains relationships with social service agencies to strengthen communications regarding paratransit.

Qualifications Required for ADA Eligibility Officer (Part-Time):

• At least two years of related experience required, preferably in a compliance or public service environment.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn new software.
• Excellent written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong interpersonal skills and ability to work effectively with diverse groups.

All qualified and interested ADA Eligibility Officer (Part-Time) candidates please submit resumes for immediate review to Whittney Taylor at [email protected] or call 205.879.9950 for more information

Snelling Staffing Services, with over 75 years of staffing expertise, specializes in clerical, administrative, professional and industrial positions, permanent and temporary. There's never a fee or contract for our candidates! Snelling Staffing Services is an Equal Opportunity Employer. Snelling Staffing Services is a drug-free workplace.