Office Manager (Sales Support)- Huntsville (Madison)

Job Description

Job Description

Now Hiring: Office Manager / Sales Support
Location: ProSource of Huntsville - Madison, AL
Pay: $19-$21/hour with growth potential
Healthcare and PTO
No evenings or weekends!

ProSource of Huntsville is looking for a detail‐oriented, people‐focused Office Manager to join our growing team. Relationships are at the heart of what we do, and this role plays a key part in creating a great experience for both our customers and sales team. We take our work seriously, but we also believe work should be enjoyable — and you'll enjoy a great work‐life balance with no evenings or weekends.

What we offer:

• $19-21/hour with growth potential
• Healthcare and paid time off
• No evenings or weekends
• A collaborative, team‐driven environment

What you'll do:

• Be the first point of contact for showroom visitors — greeting, engaging, and directing customers to the appropriate Account Manager
• Answer phones and ask qualifying questions to ensure customers are routed correctly
• Support the sales team by managing orders from start to finish, including taking and posting payments, placing material orders, tracking order status, updating pricing, and answering customer questions
• Serve as a reliable support partner to sales and management, helping resolve issues and keep processes moving smoothly
• Communicate with vendors to ensure accurate pricing, quality assurance, and timely deliveries; assist with backorders, claims, and discrepancies
• Work closely with the Warehouse Manager to ensure delivery accuracy
• Use CRM systems and internal software for order entry, bookkeeping, bank deposits, and customer management
• Provide administrative and reporting support to help the team meet and exceed business goals

You'll be a great fit if you have:

• High School diploma or GED
• Strong communication skills (verbal and written)
• Excellent organization skills and attention to detail
• Comfort working with numbers such as margins, discounts, commissions, and percentages
• Ability to multitask and thrive in a fast‐paced environment
• Experience with Microsoft Office and Excel, and general comfort with technology

Who we are:

ProSource Wholesale is one of the largest flooring wholesalers in the U.S. and Canada, with 150+ showrooms and growing. Our teams are industry experts in flooring, kitchen, and bath products, supporting both residential and commercial projects. We're passionate about collaboration, creativity, and building long‐term relationships — and we'd love for you to be part of it