Client Experience Specialist
We are growing our remote team and looking for enthusiastic, detail-oriented individuals who love helping others create unforgettable experiences. In this role, you will coordinate and manage reservations for clients worldwide, covering accommodations, cruises, excursions, transportation, and events.
If you enjoy organization, connecting with people, and problem-solving, this flexible remote opportunity is for you. You will have training and ongoing support to help you succeed.
Responsibilities:
- Design and manage personalized itineraries
- Research and confirm reservations with multiple vendors
- Understand client preferences and recommend tailored options
- Communicate clearly and promptly with clients
- Resolve booking or scheduling issues
- Maintain accurate records and documentation
- Participate in training and team development sessions
Benefits:
- 100% remote and flexible schedule
- Access to exclusive perks and rewards
- Supportive, team-oriented environment
Requirements:
- Citizenship in the US, UK, Mexico, Australia, or Spain
- Fluent in English with strong communication skills
- Smartphone with internet access (laptop or desktop is also recommended)
- Strong organizational and customer service skills
- Hospitality or customer service background is a plus
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