Field Training Manager

Job Description

Job Description

Founded in 1968, HYTORC is the worldwide leader in industrial bolting solutions. Our mission is to optimize safety, quality and schedule, in industrial bolting through innovative solutions and an unyielding commitment to world class customer service. With over 55 years of experience focused entirely on developing new technologies for hydraulic, electric and pneumatic torque wrenches, while creating a worldwide 24/7 service network, HYTORC has become the most trusted name in the industry.

Today HYTORC boasts a series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software updates. We are proud to be recognized as the innovation leader in our industry, providing award winning solutions to leading businesses globally. Our customers are in various industries, not limited to Oil & Gas, Wind Power, Nuclear, Aerospace, Transportation including SpaceX, GE, NFL Stadiums, Boeing, Tesla and many more.

General Purpose

The Field Training Manager is responsible to develop and deliver successful training for our customers to support the growth of HYTORC’s business objectives. The Field Training Manager has a business development role in working with sales and customers to position the sale of training courses and record details of each training class purchase. The Field Training Manager is a highly qualified technical representative of HYTORC and develops a subject-matter expertise in bolting science, principles, and practice. The Field Training Manager prepares and delivers assigned courses, presentations, demonstrations, and hands-on instruction at customer locations and at HYTORC training centers. The Field Training Manager has responsibility for all administrative details including recording the class, students, and certification in our online system. The role provides leadership in safety instruction and practice and ensures all trainees use appropriate personal protective equipment. The role ensures all products, tools, equipment, and classroom instruction facilities are prepared and arranged in advance of the training classes. The Field Training Manager may have a defined geographic territory but should be flexible to work across boundaries as needed and may be assigned to develop international markets with language, distance, and cultural diversities. The Field Training Manager will be active in curriculum development and developing new courses.

Essential Duties and Responsibilities

• Support HYTORC product sales and marketing objectives.
• Actively engage our sales force in positioning customer training.
• Support sales of HYTORC training curricula and courses to our customers.
• Work directly with customers to plan and schedule customer training classes.
• Prepare presentations, demonstration, tools, and all course materials.
• Deliver customer training presentations and hands-on instruction.
• Provide leadership in OSHA safe industrial practice and education, as applicable.
• Develop course materials, slides, videos, scripts, and other training materials.
• Complete all training administration; eg. registration, tracking class rosters, scheduling, training records, exams, certificate generation, etc. in a timely manner.
• Work with product development to ensure new products are properly supported.
• Work with product management to develop training for new products.

Supervisory Responsibilities

• May be asked to supervise field technicians or training managers as assigned

Education/Experience Required

• Associate degree or equivalent.
• Bachelors or masters degree preferred.
• Strong background in mechanical assembly, maintenance, and operation of mechanical/electrical equipment including exposure to hydraulic, pneumatic and electric product technology preferred.
• Working knowledge of mechanics, bolting, fasteners, tools and mechanical assembly preferred.
• 5+ years’ experience in adult education or corporate training.
• Experience in safety instruction and practice.
• Experience with Microsoft Office products.

Computer Skills Necessary

• Power Point, Word, Excel, TEAMS, Outlook

Physical Demands/Requirements

• Ability to operate HYTORC products, industrial flanges, structures and fasteners.
• Ability to lift and carry at least 50 pounds from the floor to a standing position.
• Ability to operate both manual and power lifting devices.

W ork Environment

• Travel, 50%

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