IT Systems & Project Manager - w/Active PMP Certification

Location: Onsite: Atmore, AL (Mobile, AL / Pensacola, FL commute distance)

Reports To: CIO

Salary Range: $105,195.89 – $157,793.83 (commensurate with experience)

Must have an active and verifiable PMP certification to be considered for this role.

We are seeking an accomplished IT Enterprise Systems & Project Manager for our Client. This role will lead the design, integration, and management of our enterprise IT environment. This role will also manage technology projects. This role is not about building custom software it is about owning the backbone of our technology ecosystem : the networks, systems, infrastructure, and enterprise platforms that keep our mission running.

You will oversee IT operations end-to-end, including corporate networks, cloud services, ERP and HRIS systems, IT service management, cybersecurity compliance, and enterprise applications. As the senior IT systems leader, you’ll ensure that infrastructure is secure, scalable, and reliable while driving modernization and service excellence across the organization.

Key Responsibilities

Infrastructure & Systems Management

• Oversee enterprise IT infrastructure (servers, networks, storage, data centers, cloud environments, end-user devices, and endpoint security).
• Manage identity and access management platforms and endpoint tools
• Ensure uptime, system performance, and resilience across the enterprise environment.
• Lead business continuity, disaster recovery, and incident response readiness.

Enterprise Applications & Integration

• Direct ownership of enterprise applications e.g., ERP, HRIS CRM, and other core enterprise platforms.
• Ensure enterprise systems are well-integrated, secure, and aligned with business workflows.
• Partner with Finance, HR, Security, and Operations to optimize reporting, data accuracy, and automation.

IT Service Management (ITSM)

• Implement ITIL-aligned service delivery frameworks for incident, problem, change, and request management.
• Establish SLAs, KPIs, and service dashboards to measure system reliability and user satisfaction.
• Standardize IT support operations, ensuring scalable, repeatable service processes.

Cybersecurity & Compliance

• Collaborate with security teams to enforce cybersecurity standards.
• Oversee compliance audits, vulnerability management, and enterprise risk controls.
• Act as primary liaison with auditors, compliance consultants, and federal IT representatives.

Project & Program Leadership

• Leads all phases of the project lifecycle, from initiation through closure • Develops and manages comprehensive project plans, including scope, objectives, schedules, budgets, and resource allocation
• Build and manage IT project roadmaps, budgets, and resources.
• Tracks progress and performance against project milestones and KPIs, making real-time adjustments as needed
• Identifies, assesses, and mitigates project risks, issues, and dependencies

Change Management

• Capacity to lead organizational changes associated with technology implementation, including stakeholder training, adoption, and support planning
• Drive change readiness across the enterprise by aligning people, processes, and systems to ensure smooth transitions and sustained business outcomes.

Vendor & Asset Management

• Proven vendor management skills, including contract negotiation and performance management.
• Proven success managing vendor relationships including contract negotiation and performance management and SLAs for hardware, infrastructure, and SaaS service providers.
• Oversee IT asset lifecycle management: procurement, configuration, inventory, and decommissioning.

Team Leadership & Development

• Ensures adherence to organizational goals, regulatory requirements, and quality standards
• Fosters a culture of accountability, service excellence, and continuous improvement.
• Performs other duties as assigned by CIO or other appropriate persons.

Core Competencies

• Commitment to ensuring all outputs meet quality standards and comply with applicable policies, standards, and regulations
• Willingness to adapt to evolving technologies and project needs, and to apply lessons learned to improve future outcomes
• Expertise with project management tools (e.g., Microsoft Project, Smartsheet, Jira, or equivalent) and collaboration platforms such as Microsoft 365 or Teams
• Proactively seeks opportunities to improve processes, practice, and policy
• Adapts their style to suit the situation and audience (Can read the room and act accordingly)
• Ability to identify root causes and easily overcomes obstacles
• Must be people oriented, relate well to people from diverse backgrounds, and possess respect for others.

Job Requirements

• Bachelor’s degree in Business, Project Management, or Information Technology
• Master’s degree in Business or Project Management preferred
• Must currently be employed as a and IT Systems Manager, IT Project Manager or within the past six (6) months,
• Must have with at least six (6) years of comparable IT Systems and/ or Project Management experience demonstrating the ability to lead complex projects in fast-paced or evolving environments
• Ability to travel and participate in required training, leadership development, and other events
• Must have an active PMI-PMP certification to be considered for this role.

Compensation and Benefits

• Voluntary full-time benefit offerings include the following - medical, dental, vision, and life insurance and other volunteer insurance options. We also offer an Employee Assistant Program (EAP), paid time off, paid holidays, 401K with matching, bonuses, and COLA increase.