Systems Manager (Network Administrator)
- Implement, repair and trouble shoot computers, switches and other networking equipment.
- Install, configure, reload and restore currently supported Windows server operating system.
- Assist in troubleshooting configuration, and maintaining patient accounting systems.
- Implement, support, maintain and secure domain controllers and other servers such as DHCP, DNS, application and file/print servers as needed for Hospital Division.
- Install, configure, troubleshoot networking equipment such as switches, layer 3 switches, wireless access points, routers, and firewalls.
- Update endpoints with end point protection and response software as well as operating system patches, weekly at minimum or daily if needed.
- Assist Director of IT other IT staff in securing Electronic Protected Health Information (ePHI).
- Assist Director of IT in implementing site-to-site Virtual Private Network (VPN) solution. Able to trouble shoot firewall and router problems including down internet connections, Virtual Private Network tunnels not connecting and opening ports via an access-list.
- Assist with upgrades, configuration and support needs of the Hospital Division patient accounting, billing and pharmacy system (CPSI).
- Liaise between Hospital facility staff and biomed vendors on biomed system networking related issues for support and replacement where asked.
- Works with vendor(s), facility staff and other IT staff to assist installation or support of interfaces between the patient accounting system and medication cabinets or other systems.
- Configure and maintain secure wireless networks for business use, as well as, working with vendors on public/resident wifi network support.
- Assist in providing technical guidance and support to facility staff.
- Install Microsoft Windows current supported desktop operating systems.
- Create and modify Group Policy Objects in a Windows Active Directory.
- Respond to inquiries on the help desk and remotely assist users with problems.
- Log all requested and completed work into the help desk software application.
- Create purchase orders and capital expenditure requests for all Hospital Division IT capital needed.
- Perform other duties as needed by the Director of IT.
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