DISPATCHER (Hiring Immediately)
ROLE AND RESPONSIBILITIES
- Build positive relationships with drivers to best maximize retention levels, increase on time delivery percentages and achieve top-tier customer service.
- Manage high volume of calls from owner operator, lease purchase, and/or company drivers and prioritize calls.
- Communicate effectively and regularly with customers on issues, delays, etc.
- Receive and dispatch orders for pick-up and delivery.
- Enter data in computer system and maintain logs and records of calls, activities and other information.
- Ensure full compliance with administrative policies and federal and state regulatory compliance to mitigate safety risks and improve efficiency.
- Work one on one with the safety department on driver accidents, etc.
- Keep accurate details on drivers’ trailers, current trailer, dropped trailer, etc.
- Issue advances and comchecks to drivers.
- Report OSD to CSRs and/or claims department.
- Update precise in and out times at shippers and receivers for drivers.
- Other duties as may be assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- College degree in related field preferred.
- Previous dispatch experience preferred.
- Knowledge of the Trucking Industry/Refrigerator Transportation a plus.
- Active listener with excellent communication skills.
- Must have sound judgment and critical thinking skills.
- Must be able to recognize when immediate action is necessary and to implement the required actions within a reasonable time.
PREFERRED SKILLS
- Adaptable
- Ability to manage high volume of calls and technology
- Respectful and professional demeanor.
- Strong time management skills.
- Ability to handle stress well.
Compensation details: 37700-45700 Yearly Salary
PI888443ab9941-38003-40412330
Recommended Jobs
Crew Member / Team Member
Job Description Job Description We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and deliv…
Maintenance Technician - Certified
Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our t…
Business Consultant - Logistics, Quality, or IT Focus
Job Title: Business Consultant – Logistics, Quality, or IT Location: Hybrid | Remote | Onsite (Based on Project) Type: Full-Time Authorization: Must be authorized to work in the U.S. (No visa…
STORE MANAGER CANDIDATE - 21 and older only - FLOMATON, AL (Flomaton)
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient St…
Non-Invasive Cardiologist
Description Physician Affiliate Group of New York (PAGNY)is adding a Non-Invasive Cardiologist to the group at NYC Health + Hospitals/Jacobi and North Central Bronx. Jacobi Medical Center is a …
Maintenance Tech WestGate Luxury Condominiums
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Dental insurance ~ Health insurance ~ Vision insurance ~ Paid time off WESTGATE MAINTENANCE TECH Job Desc…
Shipping and Receiving Clerk
Job Description Job Description Diversified Sourcing Solutions is seeking a dependable and motivated Shipping Clerk to join our team. We are looking for someone who is self-motivated, hands-on, a…
Remote Life Insurance Sales Pro - Uncapped Earnings & Growth
A leading life insurance company is seeking motivated individuals to join their sales team. You will have the opportunity to work remotely with an uncapped commission structure, meaning the harder you…
Front Desk Sales Associate
Job Description Job Description Benefits: ~ Employee discounts NOW HIRING SALES CONSULTANTS! Leeds Now hiring sales consultants to work in our new and existing clubs in one of the fas…
Director, CECL Analytics and Loss Forecasting (REMOTE)
Overview At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s suc…