Sales Liaison
- Medical, Dental, Vision and Prescription Drug Program
- Retirement 401(k) Traditional or Roth Program Options with Company Match
- Vacation and Holidays
- Parental Leave
- Short Term and Long Term Disability Leave
- Flexible Spending Accounts
- Tuition Assistance Program
- Employee Assistance and Mental Health/Substance Abuse Program
- Life Insurance, Accidental Death and Dismemberment Insurance
- Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
- Additional Wellness Programs and Rewards Available
- Bachelor's Degree
- PC skills using Microsoft Office including Excel, Word
- Excellent written and verbal communication skills
- Analyze problems & develop solution
- Independently manage their time and tasks
- Available for overnight travel more than 5% of the time
- Settle in with an Original Equipment Manufacturer in an Essential Industry (supporting Utilities, Tree Care, & Telecom)
- Join an industry leader. Altec's primary products - Made in America - can be found in over 100 countries around the world. In addition to our 8 major manufacturing facilities, Altec has three final assembly plants, 40+ service centers and an extensive network of field service technicians.
- Share your passion within a like-minded, collaborative team environment
- Maintain career focus, with growth & development encouraged within Altec
- Competitive Compensation that rewards performance
- Comprehensive Benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, company events, tuition reimbursement, paid vacation
- Values that include Enjoyment of Work and Family
MAJOR RESPONSIBILITIES
- Develop and maintain knowledge of products, customers, administrative and production processes
- Serve customers by providing quotes/pricing, entering, tracking and revising orders, contracting for shipping, providing delivery information, establishing credit terms, handling warranty issues.
- Working with Vendors to communicate customer needs and resolve build issues
- Coordinate with Accounts Receivable to communicate invoice and credit terms; Assist with and resolving collection issues
- Learn to accurately cost and complete all steps required in quoting each product, making sure that all quotes follow the Global Rental standards for format and content
- Build product knowledge in order to identify and understand how product components work
- Learn to efficiently capture & communicate customer requirements
- Process orders per the Global Rental procedures in a complete and accurate manner while meeting pre-established time parameters
- Project future revenue and profitability on each order by ensuring sales prices and projected estimates are up-to-date, including labor, material & gross margin
- Learn to deal with operational issues such as chassis delivery schedules, order revisions, Vendor Assembly questions, invoicing, warranty issues and the like in a thorough, accurate and timely manner
- Monitor equipment orders, component availability, chassis delivery, final assembly delivery and cost control measures in order to meet objectives
- Learn to review job costs, identify, and document opportunities for cost reductions; Assist to increase margins on multi-year orders or repeat orders
- Interact directly with customers and Vendors in a professional manner; Occasionally entertain customer visits and ensure customers leave knowing that Global Rental provided a hospitable visit, and our relationship was furthered as a result
- Demonstrate consistent progress towards proficiency in areas of training (defined by training objectives document)
- Attend classroom and online training sessions to enhance skills and build knowledge
- All other duties as assigned
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