Wheel and Tire Technician

Job Description

Job Description

Key Requirements

• 2 or more years of tire-and-wheel service experience: We need a technician who can step straight into production—mounting, balancing, patching, rotating, and resetting TPMS without close supervision. Documented shop experience ensures familiarity with safety standards and dramatically shortens onboarding time.

• Advanced wheel and tire fitment knowledge: The role demands precise judgment on bolt patterns, offsets, load ratings, and clearances. Mastery of these fundamentals protects vehicle integrity, prevents costly comebacks, and boosts customer confidence in our custom-fit solutions.

• Proven tire-patching expertise: You must understand and execute puncture repairs that meet or exceed Rubber Manufacturers Association (RMA) guidelines. Proper patching keeps customers safe on the road and maintains the shop’s reputation for craftsmanship.

• Skilled with professional tools: Competence with impact and torque wrenches, electric cut-off tools, and a full hand-tool set is essential. Correct tool selection and torque-to-spec practices avoid damaged components, ensure OSHA compliance, and keep service times competitive.

• Fluent bilingual communication (English & Spanish): Our customer base and team are multilingual. Clear, accurate communication in both languages eliminates misunderstandings, enhances upselling opportunities, and contributes to a safe, collaborative workplace.

• Full-time availability—8 AM to 6 PM, six days per week with weekend flexibility: Peak demand often falls in the mornings, evenings, and Saturdays. Consistent presence during these hours guarantees fast turnaround, steady revenue, and reliable customer service.

• Structured Professional Development

  All technicians enter our Internal Excellence Program , integrated directly into your regular shift. Training spans three pillars:

• Technical & Procedural Mastery – live bay-side coaching on our standardized methods for mounting, balancing, patching, torquing, and executing final quality checks, ensuring each service meets strict safety and accuracy benchmarks.

• Service-Driven Sales Skills – workshops that convert inspection findings into clear, customer-focused recommendations for TPMS servicing and other value-adds, reinforcing revenue goals without high-pressure tactics.

• Systems & Continuous Improvement – guided practice in our POS, inventory, and work-order platforms, followed by concise weekly huddles to review performance metrics and implement incremental process enhancements.