Real Estate Technology Senior Consultant - Maximo (Functional)
- Own the Maximo product strategy for a large-scale, multi-year IBM Maximo / IBM Maximo Application Suite (MAS) program, including scope, value cases, roadmap, and release planning across modules
- Partner with business and operations leaders to define and operationalize success measures and KPIs (e.g., schedule compliance, backlog health, preventive maintenance completion, wrench time, mean time to repair/mean time between failures where applicable)
- Lead end-to-end process design and continuous improvement across the work lifecycle (request intake, triage, approval, planning, scheduling, execution, completion, and closeout), ensuring operational feasibility and compliance
- Translate operational needs into Maximo capabilities, including configuration requirements, automation opportunities, integration needs, and data standards; maintain clear functional direction through delivery and sustainment
- Own and manage the product backlog, including requirements, user stories, acceptance criteria, prioritization, and release readiness; coordinate dependencies across business, IT, and delivery teams
- Facilitate workshops and ceremonies (discovery, design, prioritization, refinement) and actively participate/support agile delivery events (e.g., sprint planning, reviews, retrospectives)
- Drive SIT/UAT readiness and execution, partnering with technical teams and business testers to validate solutions, resolve defects, and confirm business outcomes
- Incorporate mobile execution considerations (technician experience, offline/online needs, usability) into process and solution design to improve adoption and productivity
- Lead enablement, training, and adoption, including developing training materials and delivering end-user and administrator trainings; support change efforts to drive sustained usage
- Strengthen data quality and reporting by defining data standards, supporting governance, and enabling dashboards/insights to inform operational decisions and continuous improvement
- Communicate effectively at all levels, from frontline users to executive stakeholders, producing high-quality artifacts (process flows, decision logs, status, and presentations) that drive alignment and decisions
- Bachelor's degree from an accredited university
- 4+ years of experience with IBM Maximo and/or IBM Maximo Application Suite (MAS) in enterprise environments
- Demonstrated depth across asset management, work management, inventory/storeroom, and procurement processes and Maximo configuration
- Proven experience serving as a Product Manager / Product Owner / Functional Lead for Maximo implementations and/or large run/operate programs
- Strong client-facing consulting experience, including requirements facilitation, stakeholder alignment, and executive communication
- Experience developing and delivering training (end-user and admin) and creating enablement content for diverse audiences
- Strong documentation skills (e.g., process flows, requirements, user stories, acceptance criteria, decision logs, and presentations)
- Familiarity with agile delivery methods, tools, and release management practices (e.g., Jira / Azure DevOps)
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- IBM Maximo/MAS certification
- Agile certification (e.g., Certified Scrum Product Owner, Scrum Master, SAFe)
- Experience with Maximo capabilities including Preventive Maintenance (PM), Planning & Scheduling, Assets/Locations, Purchasing, Inventory/Storeroom, mobile solutions, and reporting/analytics
- Knowledge of MAS concepts (where relevant), such as authentication/roles, environment management, and upgrade considerations
- Experience in regulated or asset-intensive industries (e.g., utilities, oil & gas, manufacturing, transportation, public sector)
- Demonstrated strengths in: communication and influence, facilitation, pragmatic value-based prioritization, change leadership, structured execution, and relationship-building
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