Bookseller - Temporary
- Maintain reliable and punctual attendance for scheduled shifts.
- Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays.
- Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
- Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness.
- Are always cheerful with customers, consistently going out of your way to help them.
- Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
- Above all, show that you enjoy being a bookseller!
- Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
- Developing strong merchandising skills to maintain the book presentation and cleanliness of the store.
- Developing effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories, equally.
- Running a register competently to serve customers quickly and reliably.
- Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
- Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, BookMaster and the available information tools.
- Supporting the café team willingly and effectively when needed.
- Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.
- Build book knowledge of the subjects and categories we stock across fiction, nonfiction and children’s books.
- Use this knowledge to maintain the sections and present books in an interesting and attractive manner.
- Make effective book recommendations to customers throughout varied sections.
- Learn how to sell books in a positive way appreciated by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, etc. sharing this knowledge with customers and colleagues.
- Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store.
- Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping.
- Equally, use this knowledge to support the success of key sales objectives, products and new releases.
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