NL-25-035 IT Maintenance Manager
- Responsible for overall personal computer activity
- Establishes and implements PC policies, procedures, and standards, and ensures their conformance with information system goals and procedures
- Studies and projects PC resource requirements including personnel, software, equipment, and facilities and makes recommendations to management
- Maintains currency in new developments and technology
- Provides for the training of department staff and end users
- Directs setup and maintenance of library and materials for end user reference and reviews department staff
- Ensure that security procedures are implemented and enforced
- Provides leadership in the effective use of internal data processing, automated office systems, and data communications
- May also manage LAN services
- Active Secret security clearance is required
- Master’s degree with 10+ years of related experience or a bachelor’s degree with 12+ years of related experience
- Advanced degrees in related technical fields
- Advanced certifications related to the responsibilities listed above
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