**Job Summary**
The Director, Physician Liaison II supports multiple hospitals by fostering relationships with healthcare providers, aligning market strategies, and driving service line growth. This role collaborates with hospital leadership, service line teams, and outreach staff to improve provider engagement, expand access to care, and achieve targeted growth objectives. The Director ensures the successful execution of outreach initiatives by leveraging data, building strategic partnerships, and addressing barriers to provider satisfaction.
**Essential Functions**
+ Develops and maintains collaborative relationships with providers, healthcare leaders, and outreach team members to align market strategies with organizational goals.
+ Plans and coordinates strategic outreach efforts, including service line growth initiatives, provider relationship management, and stakeholder engagement.
+ Utilizes data-driven insights to identify provider preferences, growth opportunities, and obstacles to patient care, incorporating findings into actionable strategies.
+ Supports market and hospital leaders in developing and executing targeted growth and expansion strategies, including provider engagement plans and KPI tracking.
+ Leads outreach activities with a variety of providers, including physicians, nurse practitioners, physician assistants, EMS agencies, and post-acute care facilities.
+ Conducts face-to-face provider meetings to address concerns, enhance satisfaction, and identify opportunities for improved access and delivery of care.
+ Documents all provider interactions, outreach activities, and identified barriers in the Provider Relationship Management (PRM) system to maintain accountability and transparency.
+ Participates in regular growth meetings with Physician Practice Services (PPS), Accountable Care Organizations (ACOs), and service line leaders to align efforts and share best practices.
+ Collaborates with hospital CEOs and market leadership to review outreach outcomes, identify trends, and modify growth strategies as needed.
+ Supports provider satisfaction by identifying and addressing obstacles, fostering alignment between provider needs and hospital resources.
+ Ensures team alignment with regional, market, and corporate outreach strategies through active participation in training, development, and strategic planning meetings.
+ Outreach may include EMS and acute care outreach activities.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Qualifications**
+ Bachelor's Degree in Business, Communication, or a healthcare related field required
+ Master's Degree in Business or Health Administration preferred
+ 5-7 years of experience in provider relations, healthcare outreach, or service line development required
+ 3-5 years of sales experience required
**Knowledge, Skills and Abilities**
+ Expertise in provider relations, strategic outreach, and service line growth.
+ Strong data analysis skills to interpret metrics and develop actionable strategies.
+ Exceptional communication and interpersonal skills to build and maintain relationships with providers and leadership teams.
+ Ability to lead collaborative efforts across multiple hospitals, teams, and departments.
+ Proficiency in Provider Relationship Management (PRM) systems and data tracking tools.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.