Food & Beverage Team Member - Sand Mountain Park & Amphitheater

Job Description

Job Description

FOOD & BEVERAGE TEAM MEMBER - Sand Mountain Park & Amphitheater

SMP SFM, LLC

LOCATION: Albertville, AL

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Sand Mountain Park & Amphitheater is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

We are looking for positive individuals to assist with our food & beverage areas to provide quality service as well as consistent products.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist customers as needed with outstanding customer service
• Operate an electronic cash register and credit card machine
• Perform basic mathematical computations
• Balance drawer and manage daily income
• Communicate with the public in a tactful, polite, and friendly manner
• Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers
• Pick up dishes, glasses, eating utensils, and trash in dining and concession areas
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment
• Take and record the temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Alert management immediately for the following incidences: suspicious people, intoxicated individuals, adults with no children, etc.
• Alert management immediately regarding mistake or adjustment to the cash drawer
• Preparing coffees with an expresso machine, selling pastries, deli and hot sandwiches
• Keeping coffee prep area clean and organized
• Assisting in getting orders to customers in a timely manner
• All other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Must be at least 16 years of age
• Must be able to work weekends, nights, and holidays
• Prior experience operating a cash register and balancing a cash drawer
• Ability to communicate in a positive, friendly manner with patrons
• One year of customer service experience with public preferred

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• Will be required to stand for extended periods of time
• Able to enter information on computers
• Must comply with safety and health code standards
• Good personal hygiene
• The facility has intermittent noise
• Must wear proper uniform

PREFERRED:

• Current Food Handlers Card
• CPR/First Aid Certified
• 1-2+ years of experience in food service environment
• ServSafe certification preferred