Field Case Manager (Licensed Clinician) | Workers’ Compensation
At VONA, we provide workers’ compensation case management services focused on helping injured workers get the care and support they need to recover and return to work safely. We are looking for a licensed Field Case Manager who brings strong clinical judgment, can work independently, and is comfortable traveling to patient appointments.
What you will do
- Coordinate rehabilitation needs for injured workers in a timely and cost-effective way
- Use clinical expertise and independent judgment to support recovery and return-to-work outcomes
- Assess needs, plan next steps, and coordinate resources across providers and stakeholders
- Support the client’s physical and emotional well-being through recovery and reintegration
- Maintain accurate documentation and case records across systems, including CAPS (our internal system)
- Monitor and route incoming correspondence and ensure proper documentation
- Manage key administrative processes that support case outcomes, including mail handling, document distribution, and report sharing
- Provide general support to the home office team, including incoming calls as needed
- Cross-train to provide backup coverage and ensure continuity of operations
- Required: active professional licensure (role includes travel and patient appointments)
- Some administrative experience preferred; healthcare, insurance, or case management experience is a plus
- Strong organization skills and attention to detail
- Able to manage priorities independently in a fast-paced environment
- Strong written communication and interpersonal skills
- Proficient in Outlook, Word, Excel, and Teams, and able to learn internal systems such as CAPS
We are driven by a shared purpose to improve the lives of our clients and provide exceptional care. You will join a collaborative, supportive team where your expertise and judgment are valued.
VONA is an equal opportunity employer and values diversity in the workplace
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