Front Office Coordinator (Athena EMR experience)
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Manage front desk staff scheduling, breaks, and daily coverage.
- Supervise patient intake, insurance verification, and check-out processes.
- Accurately note all patient information according to confidentiality standards and HIPAA requirements.
- Monitor call flow, appointment scheduling, and rescheduling needs.
- Ensure EMR documentation and billing entry is complete and accurate.
- Communicate urgent patient issues to Practice Manager immediately.
- Handle routine supply ordering for front desk and office areas.
- Daily Patient Deposits: Ensure daily patient payments are collected, documented, and deposited into the clinic account. Report discrepancies immediately to Practice Manager.
- Assist with Prior Authorizations.
- High school diploma or GED certificate.
- Knowledge of common medical terminology.
- Prior receptionist experience, ideally in a medical clinic environment.
- Excellent communication skills and phone etiquette.
- EMR experience 1-3 years.
- A PLUS "Referrals or Prior Authorizations Management"
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