Medical Receptionist

Job description:
As a Medical Receptionist you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner.

Responsibilities:

• Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.
• Interviews patients to complete documents, case histories, and forms such as intake and insurance forms. Compiles and records medical charts, reports, and correspondence using a computer and various software programs.
• Transmits correspondence and medical records by mail, email, or fax.
• Schedules and confirms patient diagnostic appointments, surgeries, and medical consultations.
• Answers telephones and direct calls to appropriate staff.
• Receives and routes messages and documents such as laboratory results to appropriate staff.
• Operates office equipment such as voicemail messaging systems, and uses word processing, spreadsheet, and other software to prepare reports, invoices, financial statements, letters, case histories, and medical records.
• Maintains medical records, technical library, and correspondence files.
• Performs various clerical and administrative functions such as ordering and maintaining an inventory of supplies.
• Other duties assigned by the physician.

Skills:

• Proven working experience as a medical receptionist.
• Knowledge of medical office management systems and procedures.
• Excellent time management skills and ability to multi-task and prioritize work.
• Social perceptiveness and service oriented.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficiency in MS Office and patient management software.
• ECW Experience a plus.
• Knowledge of medical terminology.

Job Type: Full-time.

Benefits:

• Sick time off.
• Paid time off.

Schedule:

• 8 hour shifts.
• Monday to Friday.
• 40 hours.
• No weekends.

Education:

• High School Diploma (Required).
• Associate (Preferred).

Experience:

• ECW (Required).
• Primary care: 1 year (Required).
• Medical Receptionist: 1 year (Required).