Audiology Technician

Position Summary

The Audiology Technician supports the Audiology Department by assisting with diagnostic testing, hearing aid services, patient education, administrative activities, and daily clinic operations. Working under the supervision of a licensed Audiologist, this role helps ensure efficient patient flow, accurate documentation, exceptional patient experiences, and high-quality hearing healthcare services. The ideal candidate is detail-oriented, compassionate, organized, and committed to delivering outstanding patient care.
Essential Duties & Responsibilities

Patient Care & Audiology Support

• Assist licensed Audiologists with hearing evaluations and diagnostic procedures for patients of all ages.
• Perform hearing screenings and other delegated audiology services in accordance with applicable regulations and supervision requirements.
• Use an otoscope to inspect the ear canal and tympanic membrane for cerumen, debris, or foreign bodies.
• Prepare patients for testing and explain procedures in a professional and reassuring manner.
• Make ear mold impressions for hearing aids, custom earmolds, swim molds, hearing protection devices, and other audiological products.
• Assist with hearing aid fittings, programming support, troubleshooting, maintenance, cleaning, and basic repairs as directed.
• Provide patient education regarding hearing aid care, usage, and maintenance.
• Support follow-up appointments and patient satisfaction initiatives.

Administrative & Operational Support

• Accurately enter patient information, test results, and clinical documentation into the electronic medical record (EMR) system.
• Generate reports and documentation as needed to support patient care and practice operations.
• Schedule appointments and assist with patient communications when necessary.
• Monitor, order, and maintain inventory of hearing aids, earmolds, batteries, supplies, and audiology equipment.
• Ensure patient records are complete, accurate, and maintained in accordance with HIPAA and organizational standards.
• Assist with maintaining audiology equipment and coordinating repairs or service when needed.

Team & Professional Responsibilities

• Demonstrate effective communication and collaboration with providers, clinical staff, and administrative personnel.
• Prioritize tasks effectively and maintain productivity in a fast-paced clinical environment.
• Participate in department meetings, training sessions, and continuing education opportunities.
• Maintain any required certifications and competencies necessary for the position.
• Adhere to all safety, infection control, privacy, and regulatory requirements.
• Perform other duties as assigned.

Qualifications

Education

• High School Diploma or GED required.
• Associate's or Bachelor's degree in a healthcare-related field preferred.
• Completion of an accredited Audiology Assistant or Audiology Technician training program preferred.

Experience

• Previous experience in audiology, hearing healthcare, ENT, medical office, or a related healthcare setting preferred.
• Experience working with hearing aids, diagnostic equipment, or patient testing procedures preferred.

Knowledge, Skills & Abilities

• Strong interpersonal and customer service skills.
• Excellent verbal and written communication abilities.
• Proficiency with electronic medical records (EMR) systems and standard computer applications.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
• Ability to work effectively both independently and as part of a team.
• Commitment to providing compassionate, patient-centered care.

Physical Requirements

• Ability to sit, stand, walk, bend, and reach throughout the workday.
• Ability to assist patients and handle audiology equipment and supplies.
• Ability to lift and carry up to 25 pounds occasionally.
• Manual dexterity sufficient to operate computers, testing equipment, and hearing aid devices.

Why Join Our Team?

• Work alongside experienced Audiologists in a collaborative, patient-centered environment.
• Help improve patients’ quality of life through better hearing and communication.
• Opportunities for professional development and growth within a growing specialty practice.
• Supportive team culture focused on clinical excellence and exceptional patient care.
• Meaningful work that makes a lasting impact on patients and their families.