Quality & Continuous Improvement Manager
- Oversee and lead the Quality Control Department, coordinating and integrating all activities toward the achievement of established goals and objectives including developing and implementing department policies and procedures
- Leads continuous improvement of Quality Management processes aligned with customer requirements, business needs, and company goals
- Supports implementation of the company’s Quality Assurance and Quality Control programs, standards, procedures, and contract requirements
- Develops and executes measurable quality improvement plans using data analytics to track and trend results
- Monitors production metrics, quality control, and ERP data accuracy to minimize waste and defects
- Drives preventive and corrective actions in collaboration with internal and external stakeholders
- Drives down customer complaints by preventing defective parts being delivered to customer
- Apply Advanced product Quality Planning (APQP) principles to ensure product reliability and compliance throughout development and production
- Recommends actions to maintain quality standards and achieve expected production yields
- Helps to drive a culture of quality through active engagement with all employees
- Drives strategic and tactical initiatives that promote high product standards, operational efficiency, and customer satisfaction
- Uses Root Cause and Corrective Action (RCCA) and problem-solving tools to address and close quality gaps
- Supports personnel through the hiring, onboarding, training, performance management, and succession planning in partnership with team leader
- Maintain documentation of company standards in the Quality Control Manual
- Adheres to work schedule and attendance requirements, including nights and weekends
- Performs other work as directed and required
- Knowledge of 6S, Kaizen, and LEAN guidelines and policies
- Knowledge of quality control systems and defect prevention
- Knowledge of recording research and sample collection
- Knowledge of the metal fabrication process and production methods
- Knowledge of safety regulations, 6S, LOTO, and environmental compliance
- Knowledge of Geometric Dimensioning and Tolerancing (GD&T)
- Knowledge of Total Quality Management (TQM) Systems
- Skill in advising and training others
- Skill in use of computer hardware and software, including word processing, database, and spreadsheet programs
- Skill in interpreting blueprints, work orders, and technical documentation
- Skill in data analysis and reporting for production and quality metrics
- Ability to work in a fast-paced environment and multitask on several projects
- Ability to stand up in front of a class and teach 6S, Kaizen and LEAN guidelines and policies, quality procedures, ticket reading, proper tape measure use, etc.
- Ability to communicate effectively verbally and in writing
- Ability to establish and maintain effective, courteous working relationships with coworkers and customers
- Ability to remain calm in stressful situations and to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns
- Five (5) years of professional experience in quality control, quality assurance, or similar position in a manufacturing environment
- Two (2) years of experience directly supervising a group of employees
- Four (4) year degree from a regionally accredited college or university with a major in a directly related subject
- LEAN, 6S, Kaizen and Six Sigma training
- ISO 9000 & QS 9000 implementation and management certification
- ASQ certification
- PMP Certification & Project Management experience
- Experience with TPS
- Competitive Wages with bonus potential
- Medical, Dental, Vision Insurance options
- Company Paid Life Insurance, optional Additional Life
- Company Paid Short Term & Long Term Disability Insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Tuition Reimbursement
- Wellness Reimbursement
- Employee Assistance Program
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