Medical Assistant - Helena Primary Care Clinic - Community Health Systems - Helena, Alabama, United States

Description
Job Summary

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.

Essential Functions

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.


• Prepares and cleans exam rooms before patient visits and clinical procedures.


• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.


• Reviews and maintains daily logs and documentation.


• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.


• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.


• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.


• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.


• Maintains regular and reliable attendance.


• Complies with all policies and standards.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred
• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills and Abilities

• Knowledge of medical office procedures and patient care techniques.


• Basic proficiency in computer applications such as Microsoft Office and medical record systems.


• Strong interpersonal skills with the ability to provide exceptional service to patients and staff.


• Understanding of medical terminology and infection control practices.


• Effective time management, organizational, and multitasking skills.


• Critical thinking abilities to analyze situations and develop appropriate solutions.


• Ability to maintain confidentiality and handle sensitive information.

Licenses and Certifications

• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required