Developers and Exits Operations Manager

1. Developer Contract & Financial Coordination

• Review RFs, developer contracts, and payment schedules to match the commercial agreement with Supply.

• Validate custom clauses or “special terms” with Legal + Supply before contract generation.

• Cross-verify final agreements with internal checklists and legal readiness.

• Lead the signature cycle and ensure digital/physical traceability for all versions.

2. Contract Archiving & Audit Control

• Ensure timely scanning, digital archiving, and storage of all developer contracts.

• Maintain trackers for contract status: pending, signed, scanned, returned, missing.

• Proactively flag unreturned contracts or discrepancies for escalation.

• Prepare quarterly archive snapshots for internal audit & FRA traceability.

3. Financial Payment operations & reconciliation

Match developer cheques or invoice amounts against:

• The reservation form (RF)

• The payment plan stated in the signed developer contract

Reconcile the investor’s contractual payment plan with the developer’s schedule:

• Ensure monthly installments logged on the back office match the RF and contract schedule.

• Flag any timing or amount discrepancies to Finance and Supply.

Validate that investor payments collected via:

• Payfort / Back Office

• Manual transfers or wallet top-ups

• ...match what was paid out to the developer for that unit.

Calculate and track:

• Net investor collection after fees (e.g. Payfort charges)

• Actual developer disbursements by Nawy

• Any underpayment or overpayment risk

• Total contractual obligation vs fulfilled

Maintain a monthly payment reconciliation tracker that compares:

• Investor-side obligations

• Developer-side collections

• Nawy-side internal logs (Finance/Backoffice)

Raise alerts on:

• Delayed developer cheques

• Investors defaulting vs developer exposure

• Mistaken payout amounts due to contract errors or entry mismatch

4. Exit Ops: Investor Exit Process Management

• Coordinate full exit flow from resale interest to final contract approval.

• Ensure contracts are updated and routed internally for re-signature and compliance checks.

• Liaise with Finance for settlement matching (buyer–seller payout correctness).

• Update trackers for resale completions, pending payouts, and investor satisfaction.

5. Broker & Partner Coordination

• Validate broker-submitted exit requests and resale documentation.

• Confirm buyer eligibility, document completeness, and verify investment capacity.

• Ensure accurate calculation and timely disbursement of broker commission payouts.

• Flag any inconsistencies between broker promises vs. actual contracts for legal visibility.

6. Lead Filtering & Market Scanning

• Scan pricing trends monthly (~200 units) across sources (Aqarmap, FB groups, etc).

• Analyze resale competitiveness and share insights with the Exit Team.

• Filter 200–300 monthly resale leads and route to qualified brokers or resale flow.

• Conduct mystery checks on brokers (~10–15/month) to assess lead handling quality.