Direct Care Professional

Job Description

Job Description

Position Summary

Direct Care Staff provide hands-on support and supervision to individuals with intellectual and developmental disabilities and/or mental health needs in a residential group home setting. Staff assist individuals with daily living skills, ensure health and safety, support emotional well-being, and promote independence, dignity, and community inclusion.

Essential Job Duties

• Provide direct supervision and support to individuals in the home at all times

• Assist with activities of daily living (ADLs), including:

  • Personal hygiene (bathing, grooming, toileting)

  • Dressing and laundry

  • Meal preparation and feeding assistance, as needed

• Support individuals in following daily routines, schedules, and goals

• Implement behavior support plans and follow de-escalation strategies as trained

• Accurately document daily notes, incidents, and required logs in agency systems

• Administer medications only if certified/trained , following all agency and nursing protocols

• Transport individuals to appointments, community outings, work, or activities as assigned

• Maintain a clean, safe, and orderly home environment

• Communicate effectively with supervisors, nurses, therapists, and team members

• Follow all agency policies, HIPAA guidelines, and state regulations

• Respond appropriately to emergencies and complete required reports

• Treat all individuals with respect, patience, and compassion

Required Qualifications

• High school diploma or GED

• Must be at least 25 years of age

• Ability to pass background checks, drug screening, and required clearances

• Valid driver’s license and reliable transportation (if driving is required)

• Ability to work assigned shifts, including nights, weekends, and holidays

Preferred Qualifications

• Experience working with individuals with disabilities or mental health needs

• CPR/First Aid certification (or willingness to obtain)

• Medication Administration Certification (MAC) or willingness to obtain

• Experience with documentation systems or electronic health records

Skills & Competencies

• Patience, empathy, and emotional maturity

• Strong communication and teamwork skills

• Ability to remain calm during challenging situations

• Dependability and professionalism

• Ability to follow written and verbal instructions

• Good time management and attention to detail

Physical Requirements

• Ability to stand, walk, bend, and lift as needed

• Ability to assist with transfers and mobility support, when required

• Ability to respond quickly in emergency situations

Work Environment

• 24/7 residential setting

• Exposure to individuals with behavioral, emotional, or medical needs

• Fast-paced and team-oriented environment

Why Work With Us

• Meaningful work that makes a real difference

• Supportive leadership and team culture

• Training and professional development opportunities

• Weekly pay and benefits

Mental Health Agency

Company Description

Mental Health Agency