Service Dispatch

Banks Quarles Plumbing, Heating, Cooling and Electrical Inc.  has been helping the plumbing, heating, cooling and electrical needs of homes across Tuscaloosa and West Alabama for 100 years.

The  Banks Quarles   difference is in our dedication to providing you with the very best in service, from turning up on-time, to being clean and tidy, and always providing you with the pricing before we begin any work. It's a dedication which has meant we are now the trusted choice in tens of thousands of homes across the West Alabama region.

Position Qualifications:

The Dispatcher must be goal oriented self-starting, energetic. This individual must be willing to pursue and actually participate in continuous training. This person must have a genuine empathy for customers and a willingness to help others.

Requirements:

To perform this job successfully, an individual must be able to complete all areas outlined for this position in a satisfactory manner. Listed below is a representation of knowledge, skills, an/or abilities necessary to meet the minimum job requirements.

Skills, Knowledge and Abilities:

Must be confident in his/her abilities. Must believe in him/her self and the company. Must believe in the company Mission Statement and the Dispatcher's work must reflect this belief. Must be able to work with co-workers to get the job done correctly and in the best interest of our customers, while abiding by company policies. Must have very pleasant telephone demeanor and be able to demonstrate good customer empathy.