Team Leader

Rita's Italian Ice and Frozen Custard of Madison
Madison, AL

A Team Leader is a supervisory position. Applicants must be 16 years of age or older.

Responsibilities amp; Duties

  • Team Leaders support the managers in maintaining and operating a successful store while following Rita's policies and procedures, maintaining excellent guest service, and promoting a team atmosphere to maximize store profitability.
  • Oversee and hold accountable Treat Team Members for brand standards
  • Making and serving treats to customers
  • Become a Certified Ice Maker through online and in person training
  • Follow recipe cards to make ice in our production room
  • Handle cash and prepare nightly deposits
  • Maintain cleanliness of the interior and exterior of the store
  • Complete inventory of supplies on a weekly basis
  • Process and put away deliveries of supplies several times per week

Requirements

  • Must be at least 16 years of age.
  • Must be able to work at least 2 shifts per week (Mon- Fri) and 2 weekends (Sat amp; Sun) per month. ***Flexible availability is a must.***
  • Must know how to count money, wash dishes, lift fifty pounds, stand for 8 hours and be willing to clean
  • Must be able to work at different venues- for catering, fundraising and mobile events
  • Be able to thrive in a fast-paced environment
  • Have excellent communication skills
  • Possess a positive attitude and ethics which support our values and culture
  • Strong time-management skills, the ability to multi-task, prioritize and organize

Benefits

  • Training provided- combination of online courses and in-person training.
  • Free treat after every shift worked
  • Hourly pay PLUS generous tips
  • Advancement opportunities within
  • Fun work environment
  • Fast paced environment- there's never time to stand around!
  • This position is a year-round position.
Posted 2025-08-10

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