Hotel Guest Room Attendant
About us
MH Hospitality is a company based out of Omaha, Nebraska. We are a newly opened hotel in Huntsville, AL 35805. We are rewarding, professional and customer-centric.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Safe work environment
- Lively atmosphere
We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests.
Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients' queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you're interesting in kickstarting your career in the hotel industry, we'd like to meet you.
Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.Responsibilities
- Consistently offers professional, friendly, and engaging customer service.
- Performs cleaning duties in all guest areas and back of house.
- Change bed linen and make beds
- Replace used towels
- Sweep and mop floors
- Vacuum carpets
- Dust furniture
- Replenish bath care products (e.g. soap and shampoo)
- Clean public areas, like corridors
- Report any technical issues and maintenance needs
- Address guests' queries (e.g. on additional services)
- Help guests retrieve lost items
- Ensure all assigned rooms are clean and tidy by the end of the shift
- Follow hotel security guidelines
Requirements Work experience as a Room Attendant or Cleaner Assists other departments when needed to ensure optimum service to guests. Responds timely to guests' special requests for miscellaneous items like cribs, cots, extra towels, etc. Experience with industrial cleaning equipment and products*
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
- Previous hotel housekeeping experience is a plus
- High school diploma is a plus
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
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