Retail Banker III
Retail Banker III:
- Receives and pays out money
- Keeps records of money and negotiable instruments involved in various banking and other financial transactions
- Receives checks and cash for deposit, verifies amounts, and examines checks for endorsements
- Cashes checks and pays out money upon verification of signatures and customer balances
- Handles other transactions such as selling gift cards, processing credit card advances, and accepting loan payments
- Applies policies to customer situations with a customer focused approach
- Balances cash drawer daily
- Opens Deposit Accounts (Checking, Savings, IRAs, CDs)
- Performs account maintenance
- Accepts loan applications and interviews applicants
- Assists with completion of daily branch tasks such as: cash ordering; verification of branch logs; ATM and TCR balancing and cash preparation, verification of Currency Transaction Reports, branch reports/assessments; assist Branch Manager with acceptance of loan applications and process of loans to include computing debt to income information, interpreting credit reports and preparing and packaging loan documents; familiar with loan approval, denial process and reporting of past dues
- Other duties and tasks as assigned
Skills and Education:
- High school diploma or equivalent required
- Associates degree or higher preferred. Concentration in Business preferred
- 1-3 years banking, customer service or cash-handling experience preferred
- Exceptional communication and interpersonal skills with a passion for exceeding customer expectations
- Exceptional computer and technology skills
- Ability to connect and build relationships
- Ability to organize, multi-task and make sound decisions
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