Change Management Manager
- Perform quantitative and qualitative assessments, including stakeholder analyses and change impact assessments, to inform data-driven change strategies.
- Develop and manage fit-for-purpose change management strategies and plans for large, complex projects
- Lead a team of 3 in the development and delivery of change strategies and plans for medium to small change initiatives
- Oversee development and delivery of critical communications across supported Finance Systems.
- Collaborate across program and technical teams to ensure change efforts remain integrated with broader roadmap objectives.
- Understand and use the appropriate communication channels, vehicles, and tools, including Deloitte brand and related requirements, to execute communications and training effectively.
- Coordinate with Deloitte publication points of contact to ensure adherence to submission dates, templates, and standards.
- Identify training needs and develop content tailored to specific stakeholder groups.
- Plan, develop, and support leadership and change networks in delivering communications and engagement activities that build understanding of key changes.
- Measure the effectiveness of change interventions and evolve plans as needed to improve adoption.
- Work closely with subject matter experts to build understanding of the Finance application portfolio and translate that understanding into practical change strategies.
- Partner with leadership to escalate and resolve risks and issues as needed.
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Strong executive presence and the ability to work with and influence senior leaders.
- Comfort with ambiguity and the ability to logically structure issues and determine recommended resolutions.
- Strategic mindset with the ability to connect work across workstreams and matrixed organizations.
- Ability to mentor and provide clear guidance to others
- Bachelor's degree in business, change management, organization effectiveness, communications, or a related field.
- Minimum 5 years of relevant experience.
- Experience with project and change management skills, including experience successfully managing a cross-functional or cross-departmental team on a complex change management project.
- High level proficiency in Microsoft PowerPoint, Word, Copilot, Sidekick
- TAbility to travel 5-10%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
- Experience with SAP and supporting finance applications.
- Previous experience in a professional services firm.
- Prosci or CCMP change management certification.
- Project Management Professional (PMP) certification.
- Desire and drive to understand complex finance systems and processes.
- Ability to generate and execute creative ideas that make communications engaging and distinctive.
- Ability to work well under pressure and professionally navigate difficult situations
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