Service Writer
Job Description
Job Description
Located in Mobile, AL
Salary: 16-18/hr Join Express Employment Professionals as a Service Writer: Are you ready to take your career to new heights? We're seeking a talented Service writer to join our client's team. Why work with Express?1. We have a wide client base, and offer jobs in light industrial, skilled trades, administrative, and professional roles!2. We offer permanent, temporary, seasonal and contract roles!3. One application covers it all! What we're looking for in a Service writer:- Educate clients about the company's products, services and offers.
- Assists in the appraisal and quotes of repair work coming into the shop and discusses with service manager the service required, both in parts and labor.
- Assists in scheduling shop assignments, field service work, and requirements for pickup and delivery of equipment.
- Take orders, monitor service progress, calculate charges and process payments.
- Manage complaints, returns and resolve customer grievances.
- MUST HAVE Mechanical knowledge
- Great customer service experience
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