Restaurant- FOH Shift Lead
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Join The Great Greek Mediterranean Grill as a FOH Shift Lead, where you'll play a crucial role in creating an exceptional customer experience. This position offers an exciting opportunity to lead a dynamic team in a fast-paced environment while ensuring operational excellence. Responsibilities:
- Supervise front-of-house staff to ensure outstanding customer service.
- Train and mentor new team members on service standards and procedures.
- Manage daily operations, including cash handling and inventory control.
- Resolve customer inquiries and complaints with professionalism and care.
- Coordinate shift schedules and ensure adequate staffing levels.
- Maintain cleanliness and organization of the front-of-house area.
- Assist in developing promotional strategies to enhance customer engagement.
- Monitor performance metrics and implement improvements as needed.
- Proven experience in a leadership role within the food and beverage industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused attitude.
- Ability to thrive in a fast-paced environment with a positive demeanor.
- Knowledge of health and safety regulations in the food service industry.
- Availability to work flexible hours, including evenings and weekends.
- High school diploma or equivalent; additional certification is a plus.
- Passion for delivering exceptional service and fostering team collaboration.
VASQUARE LLC has been a beloved part of the Vestavia Hills community for over a decade, known for our commitment to quality and customer satisfaction. Our employees enjoy a supportive work environment that encourages growth, creativity, and teamwork, making every shift rewarding and fun.
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