Administrative Assistant II

Job Description

Job Description

IAPMO’s Construction Products Group (CPG) is seeking a detail-oriented Administrative Assistant II to provide high-level administrative and operational support. This role is ideal for someone who thrives in a fast-paced environment, enjoys working collaboratively, and has strong organizational skills. You’ll play a key role in supporting inspections, compliance, customer service, and daily office operations.

What You’ll Do

• Provide administrative support for CPG operations, including scheduling, document management, and compliance coordination.
• Support QCC operations by assisting with inspections, quality control consulting, report scheduling, and customer issue resolution.
• Deliver excellent customer service by responding to inquiries related to applications, invoices, and evaluation processes.
• Manage account functions, including tracking overdue payments and maintaining accurate financial records.
• Edit and proofread content for websites, social media, newsletters, manuals, and reports.
• Contribute to writing, reviewing, and maintaining Quality Control Manuals and related documentation.
• Process and track applications, purchase orders, evaluation reports, certificates, and renewals.
• Assist with tradeshow logistics, including exhibitor lists, lead tracking, and data entry.
• Provide back-up administrative support for the department when needed.
• Collaborate with colleagues and departments to ensure smooth workflows and consistent communication.
• Support management and the Vice President with special projects and initiatives.

What We’re Looking For

• Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience: 2–4 years of progressively responsible administrative experience; experience in compliance, quality control, or technical environments is a plus.
• Strong organizational skills and attention to detail, with the ability to manage large volumes of records and documentation.
• Excellent interpersonal and communication skills to support both internal teams and external clients.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and general office technology.
• Ability to work independently as well as part of a team, with reliable attendance and professionalism.

Rate of Pay: up to $26.00 hourly