Law Office Manager

Job Description

Job Description

Join Our Team as an Office Manager: Where Innovation Meets Excellence!

Are you an organized and proactive leader who thrives in a dynamic environment? Do you have a keen eye for detail and a passion for improving business operations? At The Law Offices of Brenton C. McWilliams, we’re seeking an Office Manager who embodies our core values of honesty, integrity, innovation, and a commitment to client-centric service. If you’re a motivated professional eager to make a significant impact, we invite you to bring your expertise to our growing team.

As an Office Manager, you’ll be at the heart of our firm, ensuring our business systems run smoothly and efficiently. Your role will be pivotal in supervising non-attorney staff, managing front-of-house functions, and optimizing our processes for maximum productivity and client satisfaction. This is an opportunity to work closely with our Owner, contributing to the strategic direction and operational excellence of our law practice.

We value a positive attitude, accountability, and a work-life balance. If you’re enthusiastic, self-motivated, and eager to learn, this is the perfect role for you. Join us in our mission to provide exceptional legal services and hospitality to clients. Apply today to be part of a team that values your contributions and supports your professional growth. We are actively hiring for this position.

This position will be based out of our office in Spanish Fort. If space allows, depending on the candidate's preference, we may be able to base this position out of our office in Foley. We offer Individual health insurance fully paid for by the firm. Family health insurance, dental, and vision insurance are available for purchase through our benefits provider.

$45,000 - $54,000 yearly

• Supervise Non-Attorney Staff: Oversee time off approvals, scheduling, work coverage, and ensure adherence to firm policies and procedures.
• Serve as the Utility Player: Be the utility player on the team who can jump in to fill gaps when other staff members are out of the office.
• Quality Control: Review the quality of work produced by staff, provide regular feedback, and conduct one-on-one meetings to maintain open communication and employee engagement.
• Policy and Procedure Management: Work with the Firm Administrator to develop, update, and implement written policies, procedures, checklists, templates, and scripts.
• Audits and Spot-Checks: Perform regular audits and spot-checks to ensure compliance with firm policies and the effectiveness of processes.
• Billing and Time-Keeping Oversight: Review case management systems for accuracy in time entries and documentation, and ensure timely billing and collections.
• Vendor and Inventory Management: Serve as the primary contact for maintenance, improvement, and updates of firm software applications, and manage office supplies and equipment.
• Client and Matter Workflow Management: Ensure that client matters progress smoothly through the workflow pipeline, report on case statuses, and facilitate regular case review meetings.
• Reporting and Metrics: Gather data and prepare comprehensive reports on key performance metrics for review by the Owner and Administrator.
• Training and Development: Schedule and execute training meetings and programs as directed, and assist in the onboarding process for new hires.
• Special Projects: Handle special projects assigned by the Owner/Administrator, ensuring that they are completed efficiently and effectively.

• Bachelor’s Degree or Equivalent Experience: A degree in business administration, management, or a related field, or equivalent work experience.
• Experience in Legal or Professional Services: Proven experience in law firm project management and process management is preferred, but candidates with a management background in service, professional, or other industries will also be considered.
• Strong Organizational Skills: Demonstrated ability to plan, organize, and prioritize tasks efficiently, with a focus on key priorities.
• Excellent Communication Skills: Ability to speak and write clearly and articulately, maintaining high standards in all forms of communication.
• Analytical and Problem-Solving Abilities: Proficient in structuring and processing qualitative and quantitative data to draw insightful conclusions.
• Attention to Detail: Keen eye for detail, ensuring that important elements do not slip through the cracks or derail projects.
• Technological Proficiency: Competent with the use of a computer, including saving documents in folders, typing, spreadsheets, cloud-based software, cloud-based email, calendar software, and case management software.
• Proactive and Self-Motivated: Acts independently and brings new ideas to the firm, demonstrating a proactive approach to work.
• Leadership and Team Development: Capable of supervising and developing non-attorney staff, providing coaching and feedback to improve performance.
• Management Experience: Demonstrated experience in managing business operations, including overseeing non-attorney staff and managing front-of-house functions.
• Customer Service Orientation: Strong commitment to client service and satisfaction, with experience in handling client interactions and resolving issues effectively.
• Adaptability and Flexibility: Adjusts quickly to changing priorities and conditions, coping effectively with complexity and change.
• High Ethical Standards: Demonstrates honesty and integrity, earning trust and maintaining confidences, and doing what is right, not just what is expedient.

The Law Offices of Brenton C. McWilliams is an estate planning, elder law, and probate estate administration law firm serving clients throughout Alabama from our Baldwin County offices in Orange Beach, Foley, and Spanish Fort. We are enthusiastic problem solvers with a passion for helping people.