Shift Leader
In search of Talented Leaders! We are a growing Chick-fil-A restaurant in Dothan, AL, and we have immediate opportunities for Shift Leaders in CustomerService/Front of House (FOH) and Kitchen/Back of House (BOH). Our Team’s mission is to pursue excellence in all that we do, & we are in search of Leaders who want to share in that mission!
Role/Responsibility/Performance Requirements for a Shift Leader include:
· Lead a shift of 8-15 Team Members as we focus on restaurant excellence
· Supervise the Team to open and close the restaurant
· Lead, hold accountable, and celebrate with your Team to create exceptional results in Overall Satisfaction, Speed of Service, Order Accuracy, Food Safety, Food & Labor Costs, and Morale.
· Create & promote a culture of care and mindset of excellence in your team that enables our Team to be the most caring business in our community.
· Engage, develop, & coach your Team to take initiative for their own growth; enable and assist them to be the best version of themselves during their time on our Team; and grow Leaders from within.
· Effectively communicate clear priorities and guidance as you and your Teammates face numerous competing priorities in a fast paced, challenging, ever-changing environment.
· Display unwavering professionalism with Guests & Teammates as you showcase our business and the Chick-fil-A Brand to hundreds of Guests each day.
· Own results, motivate yourself, solve problems, and demonstrate a “make it better” mindset that enables continuous improvement & a commitment to growth.
Experience Required for Shift Leaders: At least 1 year of previous leadership experience is required along with measurable results, a heart for service, and extreme dependability. Previous coaching, customer service, project management, or production experience is preferred. Previous restaurant experience is NOT required.
Salary: $16 to $19/hour for fully qualified leaders ($50K-$58K/year including benefits) after 60-day evaluation period. Candidates/trainees may be hired as Team Leaders for $14-$16/hour and then promoted after evaluation & training period.
* Leaders typically work 30-45 hours per week Mon to Sat, typical shifts are 515am – 2:30pm or 1:45pm – 10:15 pm, and all Leaders typically work 2 or more closing shifts per week.
Other Benefits:
· Closed on Sundays, flexible scheduling
· Love the people you work with in a positive team environment!
· Scholarship and tuition reduction opportunities, uniform and meal allowances
· Paid Time Off (40 hours/1 week per year)
· $410 monthly contribution towards health & dental insurance premiums
· 401(k) eligible after 1 year with the Team
· Employee Assistance Program, Life Insurance, and Employee Discount Program
· Leadership development opportunities in our Restaurant and with Chick-fil-A, Inc. (Service in a Chick-fil-A restaurant is valuable for application as a Chick-fil-A franchisee or corporate staff member)
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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