Digital Records Clerk
- Input and update data in various digital record-keeping systems
- Scan, digitize, and properly file physical documents
- Organize and maintain digital filing systems
- Retrieve and provide requested information to authorized personnel
- Ensure the accuracy and completeness of all digital records
- Assist in the development and implementation of record management policies and procedures
- Collaborate with other departments to streamline record-keeping processes
- Maintain confidentiality and security of sensitive information
- Perform regular audits of digital records to ensure compliance and accuracy
- Assist in the migration of data between different systems as needed
- Provide excellent customer service to internal and external stakeholders
- Generate reports and analytics as requested
- Stay updated on industry best practices and emerging technologies in digital record management
- High school diploma or equivalent; Associate's or Bachelor's degree in Information Management, Library Science, or related field preferred
- Proven experience in data entry and digital record management
- Proficiency in Microsoft Office Suite, especially Excel
- Familiarity with database management systems and record-keeping software
- Strong attention to detail and high level of accuracy
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Strong verbal and written communication skills
- Customer service-oriented mindset
- Ability to maintain confidentiality and handle sensitive information
- Basic understanding of data privacy laws and regulations
- Certification in Records Management or related field
- Experience with enterprise content management systems
- Knowledge of industry-specific regulations (e.g., HIPAA, GDPR)
- Familiarity with optical character recognition (OCR) technology
- Basic understanding of SQL and database querying
- Fast and accurate typing skills (minimum 50 WPM)
- Ability to maintain focus and attention to detail for extended periods
- Proficiency in using data entry software and tools
- Understanding of data validation techniques and quality control measures
- Ability to recognize and correct errors in data entry
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