Medical Office Assistant
Job Description
Job Description
Position Summary:
We are seeking a reliable, skilled, and compassionate Medical Office Assistant to join our team. The ideal candidate will have hands-on experience with clinical duties including administering injections, performing phlebotomy, taking vital signs, and assisting with procedures, as well as strong front desk skills including patient check-in/out, scheduling, insurance verification, and EMR documentation.
This is a dual-role position requiring flexibility, professionalism, and the ability to multitask in a fast-paced medical office environment.
Key Responsibilities:
Clinical (Back Office) Duties:
Prepare patients for examinations and assist providers as needed.
Perform phlebotomy, collect and label lab specimens properly.
Administer immunizations and injections per provider instructions.
Take and record vital signs, medical histories, and chief complaints.
Assist with minor in-office procedures and ensure exam rooms are clean and stocked.
Handle specimen processing and ensure proper documentation.
Administrative (Front Office) Duties:
Greet and check in patients with professionalism and care.
Answer multi-line phones, schedule appointments, and manage provider calendars.
Verify insurance coverage and obtain authorizations/referrals as needed.
Collect co-pays, manage payments, and balance daily transactions.
Maintain accurate patient records in the EMR system.
Handle patient inquiries and ensure high levels of customer service.
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