OT Data Analyst & Application Support

Diversified Gas & Oil Corporation (“DGOC”) is a wholly-owned subsidiary of Diversified Energy Company PLC, a US-based company listed on the New York Stock Exchange (NYSE) and London Stock Exchange (LSE) under the ticker symbol “DEC”. Diversified Gas & Oil Corporation (DGOC) is an established owner and operator of producing conventional and unconventional natural gas & oil wells and midstream pipelines and compression stations concentrated in the Appalachian Basin in the United States. Headquartered in Birmingham, AL, our field operations are located throughout the Appalachian Basin in the states of Tennessee, Kentucky, Virginia, West Virginia, Ohio, and Pennsylvania. In 2021, Diversified announced our expansion into our Central Regional Focus Area, which includes producing areas within Louisiana, Texas, Oklahoma, and Arkansas.

POSITION SUMMARY & RESPONSIBILITIES:

We are seeking an early-career professional who enjoys solving problems, supporting applications, and working with data in an Operations Technology (OT) environment. In this role, you will support OT time-series data and the applications that make it useful—such as our Historian, Grafana dashboards, and ETL/data pipeline tools. You will learn on the job with mentorship, take ownership of tasks, and help deliver reliable insights to teams from the field to leadership.

Special focus to be placed on:

• Direct Application Support
• Provide frontline (Tier 1) support for OT applications (Historian, Grafana, ETL scheduler/pipelines): triage tickets, investigate issues, and resolve or escalate as needed.
• Monitor key jobs, feeds, and dashboards; respond to alerts and incidents to maintain uptime and data freshness.
• Perform user administration (access requests, role changes) and small configuration updates under guidance.
• Assist with patching, release testing, change management, and user acceptance testing; document runbooks and knowledge-base articles.
• Deliver light training and how-to sessions for end users and create quick-start guides.
• Data & Reporting
• Build clear, user-friendly dashboards and reports that help teams understand operational data.
• Assist in automating data flows between systems using established data pipelines.
• Help troubleshoot data issues in SCADA feeds and Historian platforms with senior guidance.
• Data Quality & Transformation
• Support efforts to standardize, validate, and clean incoming data; document data definitions.
• Learn to optimize basic SQL queries and dashboards for performance and reliability.
• Identify data anomalies and design automated workflows for corrective acctions.
• Process Improvement and Automation
• Identify and document repetitive workflows.
• Work with team members to design, test and implement automation use both traditional and emerging tools.
• Collaboration & Process
• Work with IT and business partners to maintain OT applications and integrations.
• Participate in change management, UAT, and rollout activities; keep stakeholders informed on status and next steps.
• Contribute to documentation of data flows, process maps, and system diagrams.

POSITION REQUIREMENTS:

• Bachelor’s degree in Information Systems, Data Science, Engineering, or related field; relevant internships, projects, or equivalent experience welcome.
• Customer-first mindset with strong communication skills; comfortable supporting non-technical users.
• Curiosity, ownership, and a problem-solving approach; ability to juggle multiple priorities.
• Willingness to participate in occasional after-hours/on-call support and travel up to 10% for field visits and training.

Technical Foundations (preferred)

• Basic SQL (SELECT, JOIN, WHERE) with interest in learning performance tuning.
• Experience with one or more: Grafana, Power BI, Spotfire, or Plotly.
• Scripting in Python or PowerShell for light automation.
• Familiarity with databases (Postgres/Timescale, Snowflake, MSSQL) and data modeling concepts.
• Exposure to SCADA/IoT systems or time-series data and Historian tools is a plus, not required.
• Understanding of oil & gas operational concepts is a plus, not required.

Office Physical Requirements and Working Conditions:

• Prolonged periods working at a desk in front of a computer. 

Additional Requirements:

• Must be able to lift up to 15 pounds at a time.