Support Services Supervisor

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team in_. In this position, you will work in a fast-paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".

Work Schedule: Monday – Friday 8am-5pm with potential to get calls in the evening from dispatch/couriers.

This is a full-time position working 40 hours per week. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.

Work Location: LabCorp 4170 Lomac St - Montgomery, AL

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here .

In this role you will supervise most laboratory support operations in one or more of the following areas: Technical Services, Accessioning, Specimen Management and Referrals, data entry, results transmissions, customer services, switchboard, and administration. Performs a wide variety of administrative duties for designated departments/lab. Processes and maintains payroll records for the department. Responsible for policies and procedures.

Requirements

• High school diploma or equivalent
• Associate or bachelor’s degree is a plus
• 3 years of relevant experience; preferably in a clinical laboratory
• Prior supervisory or leadership experience is preferred.
• Familiarity with laboratory operations as well as policies and procedures are preferred.
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast-paced environment.
• Ability to handle the physical requirements of the position.

Job Duties/Responsibilities

• Supervise the day-to-day operations of the Accessioning department.
• Overseeing up to 20 employees
• Assist with preparation of laboratory specimens for analysis and testing.
• Directly supervise, train, and mentor non-technical personnel of the department
• Monitor daily workflow in the lab and schedule adequate coverage.
• Possibly run routes depending on staffing.
• Responsible for ensuring all shifts in the department are properly staffed.
• Research and resolve any production errors while escalating when necessary.
• Engage in continuous process and service level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Prepare and maintain Quality Assurance records and documents.
• Meet regularly with direct reports to provide coaching and feedback for their development.
• Responsible for administering and managing policies and procedures.
• Process and maintain payroll and personnel files.
• Perform administrative duties as needed.

If you're looking for a career that offers opportunities for growth, continual

development, professional challenge, and the chance to make a real differe

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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