Process Improvement Analyst

Position Description

Work Schedule: Full Time, Monday - Friday

Work Location: Legacy of Hope, The Daniel Building

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

The Process Improvement (PI) Analyst assists in identification and delivery of Continuous Process Improvement initiatives throughout Legacy of Hope. The PI Analyst will facilitate targeted process improvement activities through the use of improvement tools and methodologies including Process Mapping, Root Cause Analysis, Lean, Six Sigma and Plan, Do, Study, Act (PDSA) to deliver measurable impact on organizational goals. The PI Analyst will bring leadership, work systems, and stakeholders together and work with them to apply process improvement methodologies to new or existing processes. Examples of successful outcomes may include eliminating non-value added steps, reducing errors, reducing unnecessary costs, providing exceptional service to stakeholders, and ultimately increasing the ability to maximize the number of transplantable organs and tissues available to recipients.

Position Requirements

Required: Bachelor’s degree in business or in a health related field; experience in Process or Performance Improvement methodologies or experience with organ and/or tissue donation and/or transplantation.

Preferred: Advanced software and database skills (i.e. Excel, PowerPoint, Visio, QI Macros)

License, Certification And/Or Registration

Required: Lean Six Sigma Green Belt certification or must obtain within first year of hire.

Preferred: Black Belt Certification and/or Project Management Certification.

Traits & Skills

Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.