Storage Facility Office Manager
Responsibilities:- Oversee the day-to-day operations of the storage facility- Manage a team of 2 employees. Only one employee will be at the location at a time.- Ensure excellent customer service by assisting customers with their storage needs- Handle customer inquiries, complaints, and requests in a professional and timely manner- Maintain a clean and organized storage facility.- Be able to rent out U-Haul equipment to customers and upsell moving supplies.- Monitor inventory levels and relay needs to company owner.- Enforce security measures to protect customers' belongings.
Requirements:- Previous experience in retail management or assistant manager role.- Proficiency in using point-of-sale (POS) systems for sales transactions.- Excellent communication skills, especially phone etiquette, to interact with customers.- Ability to effectively manage a small team, delegate tasks fairly, and provide guidance & support to your coworkers.- Strong sales skills to promote storage solutions and U-Haul rentals to potential customers.- Exceptional time management skills to prioritize tasks and meet deadlines.
Note: This is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: No more than 40 per week
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Application Question(s):
- Have you ever worked for a storage facility before? If so, how large was the facility, what position(s) did you hold and for how long?
Education:
- High school or equivalent (Required)
Experience:
- Management: 1 year (Preferred)
Ability to Commute:
- Mobile, AL 36609 (Required)
Work Location: In person
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