Receptionist

Focus
Birmingham, AL

Job Title: Receptionist
Location: Birmingham, AL
Employment Type: Full Time (Onsite)
Work Schedule: Monday & Thursday (11 AM - 6 PM), Tuesday, Wednesday & Friday (7 AM - 3 PM)

Position Overview

We are seeking a highly organized and personable Receptionist to join our team. This role is critical in ensuring smooth front-office operations, patient satisfaction, and accurate billing. The ideal candidate has a strong attention to detail, excellent phone communication skills, and experience handling medical paperwork.

Key Responsibilities

  • Front Desk Management : Greet patients warmly, manage check-ins and check-outs, and maintain an organized reception area.

  • Billing & Insurance Processing : Handle patient billing, process payments, and verify insurance details.

  • Phone & Scheduling : Answer and direct phone calls, schedule appointments, and confirm patient visits.

  • Paperwork & Documentation : Manage medical paperwork, patient records, and ensure compliance with clinic procedures.

  • Administrative Support : Assist with daily office tasks, data entry, and correspondence as needed.

Required Skills & Qualifications

  • Previous experience in a medical or chiropractic office preferred.

  • Strong organizational skills and attention to detail.

  • Excellent phone etiquette and communication skills.

  • Experience with medical billing and paperwork processing.

  • Proficiency with ChiroTouch software (training available).

  • A positive, friendly, and professional demeanor.

Cultural Fit

  • Friendly and professional personality with a patient-first mindset.

  • Adaptable to a fast-paced environment.

  • Strong sense of responsibility and dependability.

Posted 2025-09-30

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