Area Coach
- Role model the How We Work Together Principles.
- Find and hire the best RGMs, Assistant General Managers and Shift Managers.
- Personally conduct orientation to set up new managers for success.
- Build a deep bench of talented restaurant leaders.
- Coach your RGMs on the "4 Rights" in their restaurants.
- Impart skills every day to grow performance and to develop.
- Takes action without being told, goes beyond what is simply required and maintains a high activity level.
- Role model Customer Mania, especially when you're in the restaurant.
- Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE).
- Coach your RGMs to ensure that each restaurant consistently delivers CHAMPS.
- Work with your RGMs to identify and develop strategies to address opportunities.
- Lead product and program rollouts with your RGMs to ensure success.
- Participate in Centralized Orientation.
- Know how your restaurants compare with competitors and strive to be the best.
- Resolve Customer complaints quickly while maintaining positive Customer relations.
- Demonstrates a positive and enthusiastic attitude with co-workers, subordinates and customers.
- Analyze the financial performance of your area and understand trends.
- Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability.
- Provide regular feedback to the RGM through 1:1s.
- Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR and Team Members.
- Strong preference for internal promote from RGM/MTM position.
- Associates or Undergraduate degree or equivalent Taco Bell/industry experience.
- 6-8 years supervisory experience in either a food service or retail environment.
- Thorough knowledge of Taco Bell performance metrics, product specifications and management systems.
- Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures.
- Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
- Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
- Must pass background check criteria and drug test.
- Able to oversee and manage subordinate employees and provide direction.
- Must travel to designated stores and work with management team on a regular basis
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