Visitor Control Support I
- Professionally administer all incoming calls to Visitor Control.
- Greet guests in a professional, friendly, hospitable manner and register in visitor logs and databases
- Prepare visitor information packages for Visitor Control Specialist review and approval
- Create/Activate/Re-activate access badges
- Utilize various software programs for data entry and badge creation
- Create accurate memos, correspondence, reports, and other documents
- Scan and electronically file documents; Maintain all files in an orderly manner
- Perform clerical and administrative support duties as needed
- Issue Personal Protective Equipment (PPE) as required
- Promotes workplace safety by keeping work areas clean and free of obstructions
- Two-year administrative, clerical, or customer service experience required
- Excellent phone etiquette
- Excellent verbal and written communication skills
- Ability to work flexible hours, including days, evenings, nights, weekends and occasional holidays in support of department and customer needs required
- Demonstrated customer service skills
- Proficiency in MS Office (Word, Excel, Outlook, Access) required
- Ability to learn new software programs quickly
- Proven ability to multi-task
- Ability to acquire and maintain a SECRET clearance required.
- Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA:
- 18 years of age or older at time of application
- Able to provide proof of US Person Status
- No felony convictions of Theft/Deception or Violent crimes within seven years from disposition date
- No felony convictions of Drug crimes within three years from disposition date
- Willing to submit to a drug screen
- Willing to submit to a background check
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