Cafe Attendant

Job Description

Job Description

The Admiral Hotel is seeking a reliable and experienced Cafe Attendant to join our team at Le Cafe! If you're ready to invest your passion and experience into creating something great, this is the job for you!

WHAT WE HAVE TO OFFER:

LOCATION: 251 Government Street Mobile, AL 36602

BENEFITS:

• A culture that values passion, individuality, and fun!

• Opportunities for internal growth and development

• Paid Time Off (PTO)

• Paid holidays

• Earned Wage Access through PayActiv- access to your earned wages before payday!

• Affordable medical, dental, & vision insurance plans

• Company provided life insurance

• Short & Long Term Disability and Accident and Critical Illness Insurance

• Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

• Tuition Assistance

• Referral program

• Employee Assistance Program

• Discounts at all Avocet-owned hotels & restaurants

WHO WE ARE LOOKING FOR:

POSITION SUMMARY:

Café Attendant responsibilities include educating customers on our beverage menu, making recommendations based on their preferences, up-selling special items and taking orders. A Café Attendant should have excellent customer service skills and the ability to multitask.

MAIN DUTIES AND RESPONSIBILITIES:

• Greet customers as they enter, identify their needs and answer questions about menu items.

• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).

• Prepare and serve hot and cold beverages such as coffee, espresso, cappuccino, tea, chai, frappe etc., following recipes.

• Prepare and serve limited food items, like cookies, pastries, sandwiches, soups, and muffins.

• Record sales, operate a cash register, and follow cash and credit handling policies as required).

• Assist with store set-up, clean-up, and stocking of merchandise.

• Complete all required side work, including polishing silverware and glassware, preparing the area for service and proper breakdown, etc.

• Follow all safety and sanitation procedures.

• Thank guests with genuine appreciation

• Answer the telephone using appropriate etiquette

• Develop and maintain positive working relationships with co-workers and others

• Comply with quality assurance expectations and standards

• Responsible for punctuality when reporting to work and clocking in and out

• Work a flexible schedule including weekends and holidays.

• All other duties as assigned by the Le Café Manager or any other member of management.

SUPERVISORY RESPONSIBILITIES:

None

JOB REQUIREMENTS:

Education: None

Experience: 1 year barista/café attendant experience preferred.

Skills:

• Ability to multitask.

• Knowledge of coffee and espresso beverages.

• Cash and credit card handling.

• Punctuality

• Possess strong customer service skills.

• Possess strong communication skills.

• Ability to work well under pressure.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Point of sale system; coffee machine; espresso machine and milk steamer; drink blender, TurboChef

Physical & Mental Requirements:

• Must be able to lift at least 50 pounds; push and pull equipment, supplies, etc., at least 50 pounds.

• Ability to bend, kneel, squat.

• Ability to stand/walk for an 8 hour shift.

• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely

• Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.

• Regularly required to talk and hear. Requires normal range of hearing and vision.

Work Environment:

• High guest interaction

• Fast paced; high volume

WHO WE ARE:

The Admiral: Illuminate Your Career in a World of Elegance

With a mission to dazzle and delight, we provide an environment that’s as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city's rich culture. If you’re ready to be part of our illustrious story, learn more at theadmiralhotel.com.

EOE / DFWP