QSR Operations Manager - Wildchild Taco and Little Darling Burger Co. Hey Day Market Auburn AL

Job Description

Job Description

QSR Operations Manager - Wildchild Taco and Little Darling Burger Co. Hey Day Market

Lucy's Restaurant Group

Location: Auburn, AL

Pay: $55,000.00 Base Salary + Bonus (Based on financial performance)

Job Type: Full-Time/Hourly

Schedule: Full-time, Shifts 10-11hrs, mix of days/nights, openings/closings

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Join the Lucy's Family

At Lucy's Restaurant Group, we believe in hospitality from the heart. We're a chef-inspired, fast-growing restaurant group shaping the future of Auburn's dining scene. Founded on a love for great food, great people, and great energy, we're driven by a spirit of community and creativity. Our quick-service concepts - Wildchild Taco and Little Darling Burger Co. - are bold, vibrant, and full of flavor, located inside Auburn University's brand-new Hey Day Market, just steps from the Rane Culinary Science Center and The Laurel Hotel & Spa. When you join Lucy's, you join a family of passionate hospitality professionals who believe that serving others is both an art and a joy. We're all about collaboration, growth, and the pursuit of excellence - and we have a lot of fun along the way. If you're ready to bring your energy, leadership, and creativity to two chef-driven QSR brands, this is your opportunity to make your mark and grow with us.

Who You Are

You're not just an operations leader - you're a builder, a motivator, and a coach. You thrive in a fast-paced, high-energy environment where every day brings something new. You love developing people, elevating guest experiences, and turning ideas into action. You bring a balance of business savvy and heart - focused on financial performance, team engagement, and a culture of hospitality. You roll up your sleeves when needed and lead by example. Whether you're behind the grill or leading a meeting, your energy sets the tone for the entire team. You see opportunity everywhere - in every guest interaction, every menu innovation, and every member of your crew. You're passionate about food, people, and creating spaces that make guests feel welcome, inspired, and eager to return.

What You'll Do

As QSR Operations Manager, you'll take full ownership of the restaurant's success, driving key initiatives and day-to-day operations for Wildchild Taco and Little Darling Burger Co., while leading a dynamic team and bringing our brands to life every single day.

• Lead and develop a high-performing team of Supervisors, Crew Members, and Shift Leaders.
• Drive excellence in food quality, service, and sanitation standards - every plate, every shift.
• Manage scheduling, ordering, inventory, and cost controls to achieve financial goals.
• Partner with the Director of Operations, LRG Operations Manager and Executive Chef to execute culinary vision and ensure consistency across both brands.
• Recruit, train, and inspire team members - building a culture rooted in accountability, positivity, and growth.
• Jump in where needed - whether on register, expo, or the line - to ensure seamless operations during peak hours.
• Analyze performance metrics and identify opportunities to improve sales, efficiency, and guest satisfaction.
• Represent the Lucy's brand with pride in the Auburn community - building relationships and championing our local partnerships.

What You Bring

• 2+ years of leadership experience in QSR, fast casual, or high-volume food service
• Strong operational knowledge (labor management, scheduling, inventory, food safety, cost control)
• Proven ability to lead, train, and develop teams
• High energy, integrity, and a genuine passion for hospitality
• Excellent communication and organizational skills
• ServSafe certification preferred
• Culinary Arts or Hospitality Management degree a plus

Why You'll Love Working With Us

At Lucy's, we're growing - and we want you to grow with us. We believe in promoting from within, celebrating wins, and investing in our people. You'll be part of a creative, supportive team where your ideas matter and your impact is visible every day.

• Competitive base salary + performance-based bonus
• Comprehensive benefits (health, dental, vision)
• Paid time off and flexible scheduling
• Employee dining perks
• Career advancement opportunities within a growing, multi-concept restaurant group
• A vibrant work environment surrounded by culinary innovation and community energy

Join Our Team

If you're ready to take ownership of two chef-driven QSR brands and grow your career with one of Auburn's most dynamic hospitality groups, we'd love to hear from you. Apply today and become part of the Lucy's Restaurant Group family, where passion, purpose, and people come together to create something extraordinary.

Benefits

• Competitive salary with bonus and benefits package
• Opportunity to work in a vibrant and fast-paced environment
• Chance to make a difference in the community
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance