Receptionist - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Flexible schedule
- Free food & snacks
- Training & development
Clay Carroll - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. This is an entry level position where being "Trainable" is a must. Our ideal candidate is highly organized, detail oriented. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Taking payments.
- Understanding and helping customers with billing questions
- Assist in handling incoming inquiries and maintaining customer records.
- Provide excellent customer service and follow up on customer's request.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Multi-Screen / Multi-computer software task ability.
- Computer skills with Teams, Outlook, computer texting, customer relationship software.
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