Administrative Assistant/Scheduler

Job Description

Job Description

About Us

Interim HealthCare is a leading provider of home care services dedicated to delivering compassionate, high-quality care to our clients. We are growing and seeking a dependable, detail-oriented Office Assistant & Scheduler to join our team.

Position Summary

The Office Assistant & Scheduler plays a key role in daily operations by coordinating caregiver schedules, supporting office administration, and ensuring effective communication between clients, caregivers, and management. This position requires strong organizational skills, multitasking ability, and a proactive mindset.

Key Responsibilities

• Schedule and coordinate caregiver shifts to meet client needs

• Maintain accurate client and employee records

• Answer incoming calls and assist clients and caregivers professionally

• Communicate schedule changes promptly and efficiently

• Ensure timely and accurate communication among caregivers, clients, and managers, including addressing and escalating concerns appropriately

• Assist with payroll data entry and timesheet tracking

• Support recruitment, orientation, and retention of qualified staff

• Assist with hiring and onboarding documentation

• Perform fingerprinting and I-9 verification

• Provide general administrative support (filing, scanning, data entry, email management)

Minimum Education & Experience

• High school diploma required; Associate or College degree preferred

• Previous scheduling or administrative experience (home care experience preferred)

Qualifications

• Strong organizational and time management skills

• Excellent communication skills (written and verbal)

• Strong problem-solving and negotiating skills

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Ability to manage multiple priorities in a fast-paced environment

• Professional, dependable, and detail-oriented

• Ability to pass required federal and state background checks

Preferred Qualifications

• Experience with home care software (AxisCare or similar)

• Knowledge of caregiver scheduling best practices

Working Conditions & Physical Requirements

• Work performed in a standard office environment

• Ability to work a flexible schedule (part-time or full-time)

• Light physical activity, including occasional lifting up to 20 lbs., and frequent sitting, standing, or walking

What We Offer

• Competitive pay

• Supportive team environment

• Opportunity for growth

• Meaningful work serving the community

If you are organized, dependable, and thrive in a fast-paced environment, we would love to hear from you.