Account Resolution Specialist
- Reviews delinquent accounts daily.
- Communicates with delinquent borrowers in attempt to obtain late payments and discusses circumstances causing delinquent status.
- Determines solutions to resolve delinquent status and makes possible financial arrangements that would resolve temporary problems.
- Documents all collection actions taken in system.
- Maintains positive relations with all customers, discusses sensitive personal circumstances in a frank yet tactful manner.
- Maintains control over delinquent accounts by maintaining a satisfactory percentage of past due accounts.
- Reports delinquency status to management on regular basis.
- Handles repossessions and legality assignments on accounts.
- Maintains required tracking logs.
- Monitors all bankruptcy accounts from receipt of the notice to the discharge/dismissal of each case.
- Reviews “PACER” and Chapter 13 trustee websites to determine action needed.
- Files timely proof of claims and reaffirmations.
- Handles daily posting of trustee disbursements.
- Properly documents accounts as correspondence is received.
- Participates in and complete all required compliance training, including BSA/AML, as well as other internal and external training programs.
- Participates in training new teammates as needed.
- Performs other duties as assigned.
- High School diploma or equivalent required. Bachelor's degree preferred.
- Minimum of two 2 years' experience in collections, preferably in the finance industry.
- Knowledge of state and federal collection laws and regulations.
- Experience handling bankruptcies is strongly desired, including understanding of bankruptcy forms such as Proof of Claim and Reaffirmation Agreements.
- Excellent verbal and written communication skills.
- Strong problem solving and negotiation skills.
- Basic computer skills; proficient in Microsoft Office Suite products.
- Ability to work flexible hours, including Saturday, when needed.
- Ability to work cooperatively in a team environment
Recommended Jobs
Civil Engineer II
Job Description Job Description Company Summary: LOGZONE is a premier SBA-Certified 8(a) Small Disadvantaged Business (SDB), and a Veterans Administration-Certified Service-Disabled Veteran-Owne…
Full Time Neurosurgery Job Dothan, AL
Dothan, Alabama, Neurosurgeon - $100k Sign-On Clinical Role: ~ Candidate must be Board Certified or Truly Board Eligible Neurosurgeon to join well established Neurosciences Clinic. ~ Hospital Em…
Restoration Technician
Job Description Job Description Benefits: ~401(k) ~ Competitive salary ~ Dental insurance ~ Free uniforms ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Trainin…
Fedex Ground Delivery Driver/Madison & Florence AL (surrounding areas)
Job Description Job Description We are seeking a Fedex Ground Delivery Driver/ Madison Al And Surrounding Areas to join our team! You will drive to deliver and pick up goods and packages. Resp…
Teacher
Job Description Job Description Benefits: Health insurance Paid time off Profit sharing Build a brighter future for all children. Teaching is more than a job. Its an opportunity to…
Relationship Banker - Northport NY Area
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …
Patient Navigation (Non-Clinical)
Job Description Job Description Salary: $16 - 18 Hourly Guideway Care is working to provide superior patient engagement solutions to healthcare organizations. We pride ourselves on hiring team…
Infrastructure Operator- CDL
Job Description Job Description Description: Atlas is seeking CDL Operators with a CDL class A or B license with Tanker endorsement. Our CDL operators will be responsible for mobilizing equipm…
LOCAL TRUCK DRIVER / CDL A
JDEE Transport Services is a Class A employment agency that places drivers in permanent positions across the United States. We are currently seeking experienced drivers with a CDL A for Local positi…
Store General Manager
GENERAL FUNCTION: The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive env…